Nathalie Munoz
Los Angeles,CA
Summary
Hardworking and reliable professional with extensive background in cash handling/currency exchange, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier
Currency Exchange International
San Diego, CA
12.2021 - 06.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
Sales Associate
Levis Straus & Co
San Diego Naval Station, CA
10.2019 - 02.2020
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Tracked sales performance metrics to identify trends in market place.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed promotional strategies to increase sales volume.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Developed trusting relationships with customers by making personal connections.
Skills
- Cash Register Operation
- Payment Collection
- POS Systems
- Payment Processing
- Drawer balancing
- Cash Handling
- Customer Service
- Currency counting
- Inventory Management
- Sales expertise
- Conflict Resolution
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Cashier
Currency Exchange International
12.2021 - 06.2022
Sales Associate
Levis Straus & Co
10.2019 - 02.2020
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