Nathaly Liriano
Fort Worth,TX
Summary
Experienced Medical Administrative Assistant with over 4 years of experience. Skilled in appointment scheduling, data entry, health records maintenance, insurance verification, and providing exceptional patient care. Strong in staff communication, digital data input, and time management. Detail-oriented and committed to learning. Proven ability to work well with both children and adults.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
DFW Physician Medical Associates
07.2024 - Current
- Managed high-volume phone calls, directing inquiries to appropriate personnel for quick resolution.
- Used EMR software, NextGen, to help reduce conflicts or double bookings when scheduling appointments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled financial transactions related to copayments or self-pay fees.
- Developed strong working relationships with team members, fostering a positive work environment.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Compiled and submitted daily reports on front desk activities.
- Helped patients complete necessary medical forms and documentation.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
ER CLINICAL SECRETARY
Methodist Mansfield Medical Center
03.2023 - 07.2024
- Document outgoing & incoming calls in Excel sheets for medical records purposes
- Deciding specialty for consulting doctors
- Input consulting physician into EMR system & treatment team
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Managed office logistics by maintaining files
- Performed various administrative tasks such as making copies and faxing documents
- Use Epic to track patient destinations & locations while in ER
- Greeted visitors and directed them to the correct room/floor
MEDICAL ADMINISTRATIVE ASSISTANT
Legacy ER & Urgent Care
08.2022 - 03.2023
- Managed master calendar and schedule appointments for providers based on optimal patient loads and clinician availability
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments
- Organized paperwork such as charts and reports for office and patient needs
- Verified insurance coverage to prepare for upcoming patient appointments
- Obtained payments from patients and scanned identification and insurance cards
- Registered and verified patient records before triage with the most up-to-date information
- Greeted visitors and initiated triage processes for clients to streamline patient flow
- Managed office logistics by maintaining files
- Performed various administrative tasks by filing, copying, and faxing documents
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
PATIENT CARE COORDINATOR
Classic Rehabilitation
08.2021 - 08.2022
- Worked with patients to schedule tests and future procedures
- Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history
- Used EMRs to chart patients' information and update departmental records
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services
- Greeted and assisted patients with check-in procedures
- Compiled and maintained patient medical records to keep information complete and up-to-date
- Verified insurance of all types and requested authorization for future appointments online and over the phone
- Adhere to local, state, and federal laws, regulations, and statutes due to covid crisis
Education
Associate of Science - Pediatrics
Tarrant County College District
Fort Worth, TX05-2026
High School Diploma -
Juan Seguin High School
Arlington, TX06.2019
Skills
- Multi-Line Phone Systems
- Patient Scheduling
- Patient Care and Confidentiality
- Cash handling
- Spanish to English Interpreting
- Time Management
- EMR Systems
- Insurance Verification
- Critical Thinking
- Typing and Filing
- Telephone Etiquette
- Medical terminology
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- BLS, American Hearts Association - 08/02/2024-08/2026
Timeline
Front Desk Receptionist
DFW Physician Medical Associates
07.2024 - Current
ER CLINICAL SECRETARY
Methodist Mansfield Medical Center
03.2023 - 07.2024
MEDICAL ADMINISTRATIVE ASSISTANT
Legacy ER & Urgent Care
08.2022 - 03.2023
PATIENT CARE COORDINATOR
Classic Rehabilitation
08.2021 - 08.2022
High School Diploma -
Juan Seguin High School
Associate of Science - Pediatrics
Tarrant County College District
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