Joel Navia
Astoria,NY
Summary
Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Warehouse Associate
Green Chip
02.2024 - Current
- Consistently lifted heavy materials.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Managed warehouse operations and verified proper shipment procedures.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
Busser
Limosnero
05.2023 - 11.2024
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Established rapport with customers by providing friendly and attentive service.
Server
Pio Bagels
10.2023 - 08.2024
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
San Jose La Salle
Guayaquil, Ecuador 03-2022
Timeline
Warehouse Associate
Green Chip
02.2024 - Current
Server
Pio Bagels
10.2023 - 08.2024
Busser
Limosnero
05.2023 - 11.2024
High School Diploma -
San Jose La Salle