Nathaly Padilla
Magnolia,United States
Summary
Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
6
6
years of professional experience
Work History
Non Emergency Medical Dispatcher
ARCHIES AND SONS TRANSPORTATION
HOUSTON, TEXAS
11.2022 - Current
- Used radio, telephone and computer system to update first responders with new information.
- Received non-emergency calls and provided pre-arrival instructions to callers.
- Gathered pertinent information from the caller including name, address, phone number, nature of the call, symptoms and injuries and relayed this information to medical personnel.
- Utilized multi-line telephone system efficiently during high volume periods.
- Maintained current knowledge of area geography, streets and landmarks for accurate dispatch routing.
- Submit payments daily for each driver.
- Submit time weekly for each driver.
- Send trips to each driver daily with their routes.
Receptionist
The Center At Parkway
Houston, TX
03.2019 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
England School
Honduras05.2013
Skills
- Delivery Coordination
- Greeting and Seating Clients
- Computer Proficiency
- Call Answering and Routing
- Correspondence Distribution
- Billing and Payment Processing
- Appointment Booking
Timeline
Non Emergency Medical Dispatcher
ARCHIES AND SONS TRANSPORTATION
11.2022 - Current
Receptionist
The Center At Parkway
03.2019 - 08.2021
England School
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