Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Nathaly Rangel

Ventura,CA

Summary

Dynamic Case Supervisor at All Around Program Services with expertise in crisis intervention and participant assessment. Proven track record in developing effective care plans and fostering team collaboration. Adept at maintaining meticulous records and advocating for client needs, ensuring compliance with regulations while enhancing service delivery. Committed to professionalism and integrity in all interactions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Case Supervisor

All Around Program Services
Ventura, CA
03.2023 - Current
  • Consulted with staff on resolution of complex service issues.
  • Recruited, interviewed, and hired staff.
  • Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
  • Utilized case management software and databases for efficient information tracking.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Assisted individuals with eligibility for available benefits.
  • Educated clients and their families about their rights and available community resources.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Organized group activities to provide socialization opportunities for clients.
  • Advocated on behalf of clients to secure necessary services and support.
  • Collaborated with healthcare teams to improve care quality and client progress.
  • Provided crisis intervention support for clients in emergency situations.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Conducted initial assessments to determine client eligibility for programs and services.
  • Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
  • Implemented crisis intervention strategies as needed to address emergent client issues.
  • Prepared and presented case reports and summaries to management and client service coordinators.
  • Attended court hearings as a representative of the organization when needed.
  • Collaborated with other service providers to ensure continuity of care for clients.
  • Monitored client progress through regular follow-ups and case reviews.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Advised staff members on effective strategies for working with challenging client behaviors.
  • Coordinated comprehensive care plans for clients to meet their individual needs.
  • Managed caseloads effectively, ensuring timely documentation and reporting.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Conducted home visits to assess living conditions and support needs.
  • Developed individualized care plans with input from clients and their families.
  • Handled administrative procedures to meet objectives set by boards of directors or senior management.
  • Conducted home visits to assess the safety of living environments for clients.
  • Assisted clients in setting realistic goals and developing action plans.
  • Provided hands-on and proactive leadership to community services staff.
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Monitored client progress through regular follow-up contacts.

Program Supervisor

The Arc of Ventura County
Ventura, CA
02.2007 - 03.2023
  • Assisted in recruiting new staff members when needed.
  • Provided feedback on performance evaluations.
  • Conducted regular assessments of participants' needs and updated service plans accordingly.
  • Monitored the facility and staff to provide optimal use of resources.
  • Maintained accurate records of participants' progress in accordance with regulations and guidelines.
  • Supervised and coordinated activities of staff in the day program.
  • Ensured compliance with all applicable local, state, and federal laws governing the day program's operations.
  • Monitored progress of individuals attending the day program and reported any changes or concerns to appropriate personnel.
  • Provided crisis intervention when necessary by assessing situations and determining appropriate actions.
  • Encouraged positive behavior among participants through reward systems and positive reinforcement techniques.
  • Provided guidance and support to staff members regarding daily operations.
  • Assessed the need for additional staff, equipment, and services.
  • Managed program operations and provided strategic leadership for workers.
  • Developed individual service plans for each participant in collaboration with team members.

Education

High School Diploma -

Ventura High School
Ventura, CA
06-2004

Skills

  • Case management
  • Crisis intervention
  • Participant assessment
  • Record keeping
  • Benefit eligibility
  • Team collaboration
  • Care plan development
  • Data management
  • Staff recruitment
  • Performance evaluation
  • Regulatory compliance
  • Conflict resolution
  • Effective communication
  • Social services
  • Multitasking capacity
  • Decision-making
  • Resource development
  • Staff training
  • Interpersonal skills
  • Teamwork and collaboration
  • Certified in CPR/AED
  • Client needs assessments
  • Written and verbal communication
  • Interviewing skills
  • Client meetings
  • Cultural sensitivity
  • Active listening
  • Reliability
  • Professionalism and integrity

Affiliations

  • I enjoy nature and being outdoors.
  • crafting and creating personalized gifts.

Accomplishments

  • Employee of the year award recipient with The Arc of Ventura County

Certification

  • CPR/First Aid certified
  • CPI certified

Languages

Spanish
Native/ Bilingual

Timeline

Case Supervisor

All Around Program Services
03.2023 - Current

Program Supervisor

The Arc of Ventura County
02.2007 - 03.2023

High School Diploma -

Ventura High School

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