Nathaly Rodriguez
Dallas,TX
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals. Experienced lead lifeguard skilled at observing swim patrons in pool while upholding safety protocols. Strong team player with excellent communication skills and instruction abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Lifeguard/Water Safety Instructor
City of Dallas
08.2021 - Current
- Watched over swimmers to respond quickly to distress situations.
- Participated in weekly in-service to stay up-to-date in water rescue techniques.
- Coordinated and taught instructional classes in fundamentals of swimming and water safety.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Completed thorough closing shift functions to maintain operational standards each day.
- Trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Conducted regular pool maintenance tasks, ensuring a clean and safe swimming environment for patrons.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Operated cash register to record transactions accurately and efficiently.
- Established team priorities, maintained schedules and monitored performance.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Lifeguard/Water Safety Instructor
City of Dallas
06.2021 - 08.2021
- Coordinated and taught instructional classes in fundamentals of swimming and water safety.
- Cleaned, brushed and vacuumed pool to keep clean.
- Watched over swimmers to respond quickly to distress situations.
- Acquired and maintained CPR and first-aid certification.
- Instructed students in basic to advanced swimming skills and techniques.
- Assessed swimming skill levels for each student and placed accordingly depending on results.
- Sanitized frequented areas and equipment using approved supplies.
Hostess
El Tiz
11.2020 - 04.2021
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Education
BBA - Finance
University of North Texas
Denton, TX05-2027
High School Diploma -
North Lake Early College High School
05.2023
Associate of Arts -
North Lake Early College High School
05.2023
Skills
- First Aid/ CPR Certified
- Water Safety Instructor Certified
- Staff Management
- Customer Service
- Water quality testing
- Facility maintenance and cleaning
- Team leadership
- Shift scheduling
- Cash handling
- Cleaning and sanitizing
Certification
- First Aid Certification - American Red Cross
- Water Safety Instructor (WSI) - American Red Cross.
- CPR – American Red Cross
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Lifeguard/Water Safety Instructor
City of Dallas
08.2021 - Current
Lifeguard/Water Safety Instructor
City of Dallas
06.2021 - 08.2021
Hostess
El Tiz
11.2020 - 04.2021
High School Diploma -
North Lake Early College High School
Associate of Arts -
North Lake Early College High School
- First Aid Certification - American Red Cross
- Water Safety Instructor (WSI) - American Red Cross.
- CPR – American Red Cross
BBA - Finance
University of North Texas
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