Nathaly Rueda
Reston,VA
Summary
Experienced with planning and executing comprehensive project plans. Excelling in client relations and communication. Skilled in negotiating contracts and enhancing customer satisfaction. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met.
Overview
7
7
years of professional experience
Work History
Project Manager
Five Star Contracting Inc
11.2020 - Current
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout each project.
- Negotiated contracts with insurance companies, vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Scheduled and facilitated meetings between sales representatives and clients.
Front Desk Receptionist
Best Western Hotel
07.2018 - 04.2025
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed all tasks in compliance with company policies and procedures.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Associate of Science - Bussines Administration
Northern Virginia Community College
Annandale, VA12-2026
High School Diploma -
Osbourn High School
Manassas, VA05-2018
Skills
- Client relations
- Relationship building
- Computer skills
- Excellent communication
- Customer Service-oriented
- Organizational skills
- Problem-solving abilities
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Project Manager
Five Star Contracting Inc
11.2020 - Current
Front Desk Receptionist
Best Western Hotel
07.2018 - 04.2025
Associate of Science - Bussines Administration
Northern Virginia Community College
High School Diploma -
Osbourn High School