Nathaly Sigala
Kansas City,MO
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Carryout
Jack Stack Barbeque
11.2021 - Current
- Provide excellent service and attention to customers when face-to-face or through phone conversations.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- BOH Lead trainer, handled new hires training and bookwork.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Human Resource Intern
CrossFirst Bank
01.2019 - 05.2023
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
- Update internal databases with new employee information, contact details and employment forms.
- Create, save and share documents for internal team using Microsoft Office software like Word, Excel, PowerPoint, and Outlook.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Retail Sales Associate
Bath & Body Works
08.2020 - 12.2021
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Trained and supervised new employees to use selling strategies and apply best practices.
Front Desk Receptionist
Candlewood Suites Hotel
11.2020 - 08.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Education
BBA - Marketing
University of Missouri - Kansas City
Kansas City, MO05.2024
Skills
- Analytical and Critical Thinking
- Dependable and Responsible
- Organization and Time Management
- Team Management
- Leadership
- Microsoft Office
- Problem-Solving
Certification
Google Analytics
Languages
Spanish
Native or Bilingual
Timeline
Carryout
Jack Stack Barbeque
11.2021 - Current
Front Desk Receptionist
Candlewood Suites Hotel
11.2020 - 08.2021
Retail Sales Associate
Bath & Body Works
08.2020 - 12.2021
Human Resource Intern
CrossFirst Bank
01.2019 - 05.2023
BBA - Marketing
University of Missouri - Kansas City
Google Analytics
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