Nathalya Castillo
Allen,SD
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Sodexo
Plano, TX
09.2023 - Current
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted customers by providing information and resolving complaints.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Allen High School
Allen, TX05-2023
Skills
- Payment Processing
- Product Recommendations
- Customer Service
- Customer Assistance
- Sales expertise
- Written and verbal communication
- Time management skills
Affiliations
During my tenure in the Junior Reserve Officers' Training Corps (JROTC) program in high school, I held the rank of Second Lieutenant and assumed the responsibility of supply management. My primary duty was to meticulously maintain and organize the inventory of uniforms, ensuring their readiness and compliance with regulations. Additionally, I actively participated in the Toys for Tots initiative as part of my JROTC service.
Certification
I have been honored to receive various acknowledgements from the Commandant of the Marine Corps, including the Longevity Award, Recruiting Award, Civic Service Award, and Special Congressional Recognition.
Timeline
Cashier
Sodexo
09.2023 - Current
High School Diploma -
Allen High School
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