Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Babysitter
06.2020 - Current
Baby sat for multiple families in my community
Service Leader
HEB Grocery Store
08.2023 - 06.2024
Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.
Cashier
HEB Grocery Store
09.2022 - 08.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Community volunteer
06.2020 - 08.2021
Worked a Wurstfest booth for the Canyon High School band
I helped run the concession stand for the comal county livestock show
Drum Major
08.2019 - 05.2021
Was a Drum major and led the band at Canyon High School
Education
Bachelor of Science - Mathematics
University of Texas At Austin
05.2025
Minor - Sports Media
University of Texas At Austin
Austin, TX
05.2025
GED -
Canyon High School
05.2021
Skills
Drum major and leader of the Canyon High School marching band
Play the trombone and saxophone for the Longhorn Marching band
Have experience running booths and concession stands for the community
Customer Service
Awards
Louis Armstrong Jazz Award, Awarded to the high schools top jazz performer2
Outstanding Leadership Award, Awarded for outstanding leadership within the band program
Wurstfest Scholar, Awarded the Wurstfest Association Scholarship
Barbara Rector Scholar, Awarded the Barbara Rector Scholarship
Longhorn Band Scholarship, Awarded a scholarship for being a member of the UT marching band