Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Adams

Crookston,MN

Summary

Military Service Representative with 7 years in the Minnesota Army National Guard. Attended job fairs and community events to recruit new service members. Determined eligibility for applicants and notified applicants of any disqualifying factors.

Overview

10
10
years of professional experience

Work History

Recruiting and Retention NCO

Minnesota Army National Guard
06.2022 - Current
  • Increased candidate pool by implementing innovative recruiting strategies and targeted outreach.
  • Streamlined the hiring process for faster results, utilizing comprehensive applicant tracking systems.
  • Enhanced retention rates by developing and administering employee satisfaction surveys.
  • Improved employee engagement through regular communication and team-building activities.
  • Conducted thorough candidate evaluations to ensure a consistent level of quality in new hires.
  • Collaborated with department leaders to identify staffing needs and develop appropriate recruitment strategies.
  • Developed training programs for new recruits, resulting in increased job readiness and performance.
  • Maintained compliance with federal and state regulations throughout the recruiting process, reducing potential legal issues.
  • Managed relationships with external partners such as recruitment agencies, colleges, and military transition centers for effective talent sourcing.
  • Facilitated smooth onboarding processes for new employees by coordinating orientation sessions and ensuring completion of paperwork.
  • Analyzed turnover data to identify trends and implement retention initiatives accordingly.
  • Implemented diversity initiatives within recruiting practices, fostering an inclusive work environment.
  • Monitored industry trends to provide insightful recommendations for ongoing recruitment efforts.
  • Managed a high volume of applications while maintaining attention to detail in candidate assessments and interviews scheduling.
  • Assisted in developing employer branding materials that showcased company culture, resulting in increased interest from top talent.
  • Prepared detailed reports on recruitment metrics, providing valuable insights for continuous improvement efforts.
  • Served as a subject matter expert on military-specific hiring practices, contributing to the success of veteran-focused recruitment initiatives.
  • Reduced time-to-hire by refining interview processes and optimizing interviewer training materials.
  • Actively participated in community events to promote company brand awareness among potential candidates.
  • Remained current with training and sought new training opportunities to further personal growth.
  • Participated in community events representing U.S. military and recruited interested parties.
  • Educated interested individuals on military jobs and compared interests and ASVAB scores to potential career fields.
  • Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
  • Filtered interested candidates by eligibility and disqualifying factors.
  • Traveled to schools in area to speak to students about military careers and provide students with materials and literature about military careers.
  • Responded to calls and emails from interested candidates quickly and scheduled appointments for in-person meetings.
  • Maintained recruits in Delayed Entry Program (DEP), educating on military customs and courtesies and administering PT exercises and tests.
  • Exceeded mandated quota from headquarters based on military needs and availability.
  • Escorted recruits to Military Entrance Processing Station (MEPS) for evaluation and in-processing.
  • Administered Armed Services Vocational Aptitude Battery (ASVAB) test to individuals interested in or curious about military careers.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Collaborated with managers to identify and address employee relations issues.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Administered employee benefits programs and assisted with open enrollment.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Developed and monitored employee recognition programs.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Worked alongside global business leader to deploy new training strategies.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.

Federal Technician

Department Of Defence
09.2018 - Current
  • Enhanced system efficiency by conducting thorough hardware and software evaluations.
  • Streamlined workflow processes for increased productivity by implementing new organizational systems.
  • Reduced downtime with proactive maintenance and troubleshooting of technical equipment.
  • Improved customer satisfaction through prompt resolution of IT issues and consistent communication.
  • Provided comprehensive training on new software applications, resulting in smoother transitions for all employees involved.

Infantryman

Minnesota Army National Guard
10.2016 - Current
  • Enhanced team efficiency by conducting regular training sessions and tactical drills.
  • Increased mission success rate through thorough planning and coordination with other units.
  • Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
  • Reduced casualties during operations by implementing proper safety procedures and risk management techniques.
  • Built strong relationships with local communities, fostering trust and cooperation for successful missions.
  • Conducted reconnaissance patrols to gather valuable intelligence, contributing to informed decision-making during operations.
  • Led a squad of infantrymen in various combat situations, achieving objectives while minimizing losses.
  • Collaborated with support elements to ensure timely delivery of supplies and reinforcements during missions.
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Secured key locations during operations, establishing a safe environment for friendly forces to operate within.
  • Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Operated advanced communication systems to maintain constant contact between ground forces and higher headquarters.
  • Assisted in the evacuation of wounded personnel from the battlefield, ensuring they received timely medical treatment.
  • Employed various weapons systems proficiently in both offensive and defensive engagements.
  • Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
  • Participated in humanitarian aid missions, delivering essential supplies to affected populations.
  • Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
  • Evaluated soldier performance through regular assessments and feedback sessions, promoting continuous improvement within the unit.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Maintained secure communication systems to relay information to and from command teams.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Established defensive positions to protect against enemy forces.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
  • Conducted reconnaissance operations to gather intelligence on enemy positions.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Trained teams on emergency situation preparedness and [Technique] in tactical planning, equipment maintenance, and weapon use.
  • Utilized advanced tactics to engage and neutralize enemy combatants.
  • Trained new infantry soldiers on standard operating procedures.
  • Instructed squad members on proper use of weapons and equipment.
  • Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
  • Conducted safety briefings for squad members prior to missions.
  • Developed and implemented strategies to maximize squad efficiency.
  • Analyzed terrain to identify advantageous positions for operations.
  • Applied first aid to squad members at camps and on battlefield.
  • Installed, operated and maintained field communications equipment.
  • Used modern communication systems to relay orders to squad members.
  • Guided night patrols to search for enemy forces.
  • Monitored and reported enemy activity to command center.

Security Installation Technician

Per Mar Security Services
02.2018 - 08.2018
  • Enhanced security system performance by troubleshooting and repairing faulty equipment.
  • Reduced customer complaints by providing timely and efficient installations of security systems.
  • Maintained a high level of customer satisfaction with thorough follow-up on service calls.
  • Collaborated with team members to complete large-scale installation projects efficiently and effectively.
  • Improved system functionality by updating software and firmware regularly.
  • Assisted customers in understanding their security systems, resulting in increased confidence in the technology provided.
  • Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
  • Conducted site surveys to assess clients'' needs, helping to customize security solutions for each location.
  • Increased client retention rates through exceptional customer service and prompt attention to concerns or issues that arose.
  • Worked closely with manufacturers to resolve technical issues promptly, reducing downtime for customers.
  • Educated customers on proper ways to use security systems after completing tests and repairs.

Senior Technician

Valvoline Instant Oil Change
11.2014 - 02.2018
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
  • Enhanced team performance with the development and implementation of comprehensive training programs.
  • Collaborated with cross-functional teams to successfully complete high-priority projects on time and within budget.
  • Managed inventory control, ensuring accurate tracking of parts and supplies for seamless operations.
  • Developed strong relationships with vendors, negotiating favorable pricing terms while maintaining high-quality standards.
  • Provided exceptional customer support, resolving technical issues quickly and efficiently.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Cashier/Cart Pusher

Walmart
06.2014 - 11.2014
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Education

No Degree - Automotive

Northwest Technical College
Bemidji, MN

Basic Leaders Course -

Fort McCoy
Sparta, WI
09.2023

High School Diploma -

Trek North Jr. And Sr. High School
Bemidji, MN
05.2016

Skills

  • Workforce Planning

  • Talent Acquisition

  • Cultural Competency

  • Job Analysis

  • Background Checks

  • Data-driven decision-making

  • Human resources knowledge

  • Recruitment planning

  • Coaching abilities

  • Career Counseling

  • Retention Strategies

  • Interview techniques

  • Recruitment Strategies

Timeline

Recruiting and Retention NCO

Minnesota Army National Guard
06.2022 - Current

Federal Technician

Department Of Defence
09.2018 - Current

Security Installation Technician

Per Mar Security Services
02.2018 - 08.2018

Infantryman

Minnesota Army National Guard
10.2016 - Current

Senior Technician

Valvoline Instant Oil Change
11.2014 - 02.2018

Cashier/Cart Pusher

Walmart
06.2014 - 11.2014

No Degree - Automotive

Northwest Technical College

Basic Leaders Course -

Fort McCoy

High School Diploma -

Trek North Jr. And Sr. High School

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Nathan Adams