Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Coating Technician
Triumph Airborne Structures
Hot Springs, AR
08.2018 - 03.2020
Mixed paints according to specific instructions for each job.
Cleaned and maintained spray guns, paint booths, air filters, and other equipment used in the coating process.
Performed pre-treatment of surfaces to be coated, including sanding and cleaning.
Evaluated customer requirements for special finishes or color matching needs.
Monitored environmental conditions in the paint booth to ensure optimal performance of coatings..
Followed established safety protocols when handling hazardous materials or operating machinery.
Developed new methods for improving existing processes involving coatings applications.
Ensured compliance with safety regulations when working with hazardous materials such as solvents and thinners.
Assistant Store Manager
Dollar General
Hot Springs, AR
05.2017 - 08.2018
Ensured compliance with all safety regulations throughout the store premises.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Identified areas of operational inefficiency and implemented solutions to streamline processes.
Provided training to new employees on company policies and procedures.
Maintained a safe working environment by enforcing safety regulations.
Provided leadership support during peak business hours by motivating staff members to meet targets..
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Assistant Store Manager
CVS Pharmacy
Jonesboro, AR
08.2015 - 05.2017
Provided training to new employees on company policies and procedures.
Maintained a safe working environment by enforcing safety regulations.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction..
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Answered customer questions and addressed problems and complaints in person and via phone.
Kitchen Manager
Buffalo Wild Wings
Hot Springs, AR
01.2015 - 08.2015
Trained new employees on kitchen procedures and policies.
Monitored sanitation practices to ensure that all employees adhere to health department regulations.
Ensured compliance with health and safety regulations.
Maintained accurate records of food costs, labor costs, waste management and other related expenses..
Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Created weekly schedules for kitchen staff members based on anticipated business volume.
Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
Engagement Specialist
ACCENT Marketing Services LLC
Hot Springs, AR
01.2014 - 01.2015
Monitored customer feedback through surveys, focus groups, interviews.
Trained new team members on best practices in engagement and communication strategies.
Managed and resolved customer concerns according to client policies, covering a wide range of areas such as service, billing, and sales.
Department Manager
Lowe's
Hot Springs, AR
05.2007 - 10.2012
Collaborated with other departments to ensure smooth flow of operations across multiple teams.
Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
Coached and trained new staff members, providing guidance on department policies and procedures.
Ensured compliance with all safety regulations in the workplace.
Ensured compliance with company policies and relevant regulations.
Worked closely with sales associates to complete tasks.
Education
Associate of Science - Chemistry
National Park College
Hot Springs, AR
05-2023
Bachelor of Science - Biochemistry
Southern Arkansas University
Magnolia, AR
Skills
Problem-Solving
Excellent Communication
Self Motivation
Reliability
Attention to Detail
Loss Prevention
Store Organization
Inventory counting
Customer Service
Affiliations
I bowl weekly on a team with friends to allow myself a social life.
I organize group events bi-weekly to promote teamwork and problem solving skills.
I spend several hours weekly watching my daughter practice and play volleyball, or working with her on skills at home.
Timeline
Coating Technician
Triumph Airborne Structures
08.2018 - 03.2020
Assistant Store Manager
Dollar General
05.2017 - 08.2018
Assistant Store Manager
CVS Pharmacy
08.2015 - 05.2017
Kitchen Manager
Buffalo Wild Wings
01.2015 - 08.2015
Engagement Specialist
ACCENT Marketing Services LLC
01.2014 - 01.2015
Department Manager
Lowe's
05.2007 - 10.2012
Associate of Science - Chemistry
National Park College
Bachelor of Science - Biochemistry
Southern Arkansas University
Similar Profiles
Karla Andrea Lara RamirezKarla Andrea Lara Ramirez
Design Engineer at Triumph Aerospace Structures and InteriorsDesign Engineer at Triumph Aerospace Structures and Interiors