Summary
Overview
Work History
Education
Skills
Certification
Certification
Timeline
Generic

Nathan Amettis

Automotive Technician
Beloit,Wisconsin

Summary

Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician with over 20 years of experience in dealership. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Organized person with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing all vehicle systems for diverse makes and models. Frequently commended for work quality and speed. Hardworking Master Automotive Technician successful at correcting electrical and mechanical problems, completing routine maintenance and improving vehicle operations.

Overview

17
17
years of professional experience
2
2
Certification

Work History

Volkswagen Master Technician, Level 3/4 FCA Techni

Frank Boucher Automotive Group
04.2017 - Current
  • Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
  • Increased customer satisfaction through providing timely and accurate repairs, maintaining a high standard of workmanship.
  • Maintained a safe working environment by adhering to company safety protocols and industry best practices.
  • Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.

Training multiple apprentice technicians

Keeping up with the latest technology and training

Volkswagen and BMW Technician

Lou Bachrodt
09.2015 - 04.2017
  • Enhanced customer satisfaction by performing thorough diagnostics and efficiently repairing BMW vehicles.
  • Maintained a high level of technical expertise by attending regular training sessions and keeping up-to-date with industry advancements.
  • Reduced repair turnaround time through effective communication with service advisors and parts department staff.
  • Ensured vehicle safety by thoroughly inspecting, diagnosing, and repairing all necessary components during routine maintenance services.

Volkswagen Technician

Crystal Lake Volkswagen
11.2006 - 09.2015
  • Enhanced overall vehicle performance by conducting thorough diagnostics and addressing complex mechanical issues.
  • Reduced customer wait times by streamlining maintenance processes and effectively utilizing available resources.
  • Improved shop efficiency with meticulous organization of tools, equipment, and workspaces for optimal workflow.
  • Increased customer satisfaction by providing timely service updates and clear explanations of repair procedures.

Education

Automotive Technology - Automotive Technology

McHenry County College
Crystal Lake, IL
08.2006

Skills

  • Wide variety of repair experience
  • Certified in all vehicle repair groups
  • Root Cause Analysis
  • Customer Service Excellence
  • Adaptive Problem Solving
  • Leadership

Certification

  • Certified FCA, Level 3/4 Technician
  • Master Volkswagen technician

Certification

Master VolkVolkswagen Technician

Timeline

Volkswagen Master Technician, Level 3/4 FCA Techni

Frank Boucher Automotive Group
04.2017 - Current

Volkswagen and BMW Technician

Lou Bachrodt
09.2015 - 04.2017

Volkswagen Technician

Crystal Lake Volkswagen
11.2006 - 09.2015

Automotive Technology - Automotive Technology

McHenry County College
  • Certified FCA, Level 3/4 Technician
Nathan Amettis Automotive Technician