Nathan Anderson
RWC Parts and Maintenance
Tempe,Arizona
5
years of professional experience
Client-focused professional with experience in customer service, parts support, payment processing and hands-on installation work. Strong in customer assistance, inventory accuracy, and service communication. Ready to support smooth operations, accurate transactions, and a positive customer experience.
Work History
RWC Parts Specialist
2 Years 5 Months- Assisted customers with identifying correct parts through vehicle specifications and cross-references.
- Processed parts orders, ensuring accurate item selection, pricing, and availability for customer requests.
- Retrieved and organized inventory using parts catalog systems and warehouse locations.
- Maintained stock records, updating inventory counts and notifying team of shortages.
Countertop Installer
2 Years 10 Months- Installed granite, quartz, and laminate surfaces using hand and power tools
- Professionally handled Clients need to answer any questions or concerns regarding countertop installation.
- Cut and adjusted materials to match sinks, corners, and wall layouts
- Sealed seams and polished edges for finished, durable installations
- Measured countertops and verified fit before installation
Client Service Representative
2 Years 3 Months- Managed client inquiries and resolved service issues with clear, timely communication.
- Supported client onboarding by explaining service offerings and guiding next steps.
- Met metric goals (call quality, call handle time)
- Coordinated account updates, maintaining accurate records across CRM and internal tracking systems.
- Processed order details and verified service information for accuracy and completeness.
- Contributed to meeting quarterly sales goals
Education
GED
Skills
Customer service expertise
Digital literacy
Payment processing
Client assistance
Customer focus
Call center experience
Account management
Telecommunications proficiency
Timeline
Client Service Representative
Direct Fairways
07.2024 - 2026Read More
RWC Parts Specialist
RWC Parts and Maintenance
01.2022 - 06.2024Read More
Countertop Installer
RCS Counterops
03.2019 - 01.2022Read More
Maricopa Community Colleges, South Mountain Community College
GED
Read More