Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

NATHAN ASSELIN

Nevada,TX

Summary

Detail-oriented Operations Manager that keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities. Incredible adaptability and passion for team-oriented success.

Overview

4
4
years of professional experience

Work History

ACCOUNTING, LOGISTICS AND OFFICE MANAGER

J&M PLASTICS INC.
09.2020 - Current
  • Assumed responsibility as the Secretary and Treasurer at S-Corp to ensure accurate recording of meeting minutes, meticulous organization of essential company records, and proficient budget management.
  • Managed and optimized $4 million in annual revenue, leading to efficient financial reporting on a monthly, quarterly, and yearly basis.
  • Managed daily operations and supervised a team of 40-50 employees
  • Maintained high efficiency levels while completing a wide range of accounting, bookkeeping, and logistical duties
  • Maintained strong partnerships with both customers and vendors, handling various tasks such as purchase orders, sales invoicing, and inventory management
  • Successfully interviewed potential candidates and managed all aspects of New Hire paperwork, payroll documents, and training programs to minimize turnover rates while promoting employee retention.
  • Organized and processed Accounts Receivables and Accounts Payable documents efficiently
  • Ensured strict compliance with OSHA regulations by establishing a meticulously planned safety program
  • Created comprehensive weekly employee schedules, accommodating all requested time off and PTO.
  • Ensured precise preparation and filing of all necessary financial documents for S Corp Tax Returns
  • Processed worker's comp claims and enrolled employees in insurance benefits programs
  • Scheduled freight shipping and receiving of an average of 350,000 pounds per week for both raw and produced goods
  • Promoted harmonious relationships by addressing and resolving conflicts among colleagues
  • Developed a high level of proficiency in utilizing diverse clerical processing software like Word, Excel, PowerPoint, QuickBooks.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Organized company events including holiday parties, team building activities .

GUEST RECREATION DEPARTMENT MANAGER

YOSEMITE NATIONAL PARK
04.2022 - 02.2023
  • Net over $3 million in revenue during the summer operating season
  • Maintained bottom line labor percentages at 20% or below for high cost of sale operations, and 30% or below for minimal cost of sale operations
  • Revitalized Rafting and Stables operations within 32 days of hire, despite a 4-year closure period and absence of operational documentation
  • Developed and maintained 8 revenue centers including Bike Rental, Rafting, Stables and Ice Rink Operations
  • Managed daily operations and prioritized exceptional customer service for high-volume traffic
  • Developed comprehensive trainings and instructions for operations management, hourly associate tasks, and efficient system(s) utilization
  • Ensured the quality of services provided while maintaining accurate records for revenue, cost of sales, safety, maintenance, and employees.
  • Conducted interviews and provided training for a team of 50+ associates
  • Effectively supervised day-to-day operations spanning over distances of up to 112 miles, handling all managerial responsibilities without relying on support staff
  • Received exemplary health and safety scores on routine evaluations performed by the US Department of the Interior
  • Drafted and submitted Operations Proposals to the National Park Service, enhancing existing services
  • Ensured accurate forecasting of revenue, labor spend and cost of sales to optimize department operations.
  • Developed comprehensive operating guidelines, trainings, and procedures tailored to each unique operation
  • Managed overall care and welfare of 172 mules and horses in the herd
  • Responded promptly and effectively to wildfire threats by relocating 47 stock animals from danger in just 4 hours after receiving the evacuation notice
  • Evaluated budget plans and implemented cost-saving strategies for the Guest Recreation department
  • Participated Employee Engagement Committee, strategized curated events bring Yosemite community together.
  • Developed strategies to improve customer service and increase sales by 10% within 6 months.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Created monthly schedules for staff members to ensure adequate coverage during peak hours.
  • Organized quarterly meetings with senior management to review departmental goals and objectives.
  • Participated actively in strategic planning sessions with top executives from different divisions.
  • Negotiated contracts with suppliers for materials used by the Department at competitive rates.

CAFÉ MANAGER

XANTERRA TRAVEL COLLECTION - ZION NATIONAL PARK
02.2020 - 09.2020
  • Ensured cleanliness, safety, and organization within the workplace resulting in daily revenues exceeding $40,000
  • Managed a team of 20 employees in a QSE Environment
  • Ensured adherence to company service standards and policies through the hiring and training of new staff.
  • Conducted pre and post-preparation inventory of all food and beverage items
  • Utilized intuitive and responsive sales marketing techniques to track hourly waste and optimize profit margins
  • Achieved a pristine Health and Safety Inspection Score through diligent observation of food safety regulations as reported by Federal Health Inspection agents.
  • Successfully maintained precise records of nightly cash drops and upheld exactness of cash drawers.
  • Executed strategies to enhance teamwork and cohesion among staff in a fast-paced temporary work environment.
  • Strengthened skills in management by actively engaging in corporate meetings and trainings
  • Enhanced product availability and acquired comprehensive knowledge of POS systems and managerial responsibilities.
  • Enhanced understanding of a professional work environment by effectively communicating with different corporate departments
  • Supported the professional development of recruited Supervisors, enhancing their proficiency in the Food and Beverage industry
  • Ensured efficient inventory management by consistently monitoring and adjusting order quantities
  • Demonstrated expertise in utilizing KRONOS payroll and time keeping systems effectively.

Education

Associate of Science - Business

Collin County Community College District
Wylie, TX
05-2025

High School Diploma -

Community High School
Nevada, TX
05-2017

Skills

  • Operations Management
  • Scheduling/Payroll Processing
  • Budgeting/Forecasting
  • CPR Certification
  • Word, Excel, Smartsheet, KRONOS, Adobe, Powerpoint, Outlook, etc
  • Compliance, Safety and Risk Management
  • Team Building
  • Leadership
  • Hospitality
  • Guest Service Recovery
  • Performance Management
  • Database Management
  • Sales Reporting
  • Coaching and Mentoring
  • Sales expertise
  • Conflict de-escalation
  • Customer Engagement
  • Recruiting and Hiring
  • Department leadership
  • Vendor Management
  • Staff Development
  • Problem-Solving
  • Fiscal Goal Review
  • Operational Changes
  • Customer Service
  • Policy Development

Affiliations

  • Gardening
  • Snowboarding
  • Digital Media

References

References available upon request.

Timeline

GUEST RECREATION DEPARTMENT MANAGER

YOSEMITE NATIONAL PARK
04.2022 - 02.2023

ACCOUNTING, LOGISTICS AND OFFICE MANAGER

J&M PLASTICS INC.
09.2020 - Current

CAFÉ MANAGER

XANTERRA TRAVEL COLLECTION - ZION NATIONAL PARK
02.2020 - 09.2020

Associate of Science - Business

Collin County Community College District

High School Diploma -

Community High School

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NATHAN ASSELIN