Proven leader in operational efficiency and team leadership, I significantly enhanced productivity at S&R Enterprises of the Carolinas through innovative process control and effective communication. Skilled in critical thinking and problem-solving, I excel in optimizing workflows and fostering employee development, driving continuous improvement and maintaining high safety standards.
Overview
10
10
years of professional experience
Work History
Erosion Control Superviser / Hydroseeder Operator
S&R Enterprises of the Carolinas
09.2019 - 09.2024
Conducted thorough audits on control systems to identify inefficiencies and recommend solutions.
Improved communication between departments by implementing standardized reporting methods and tools.
Collaborated with other departments for cross-functional project management, ensuring timely completion of tasks.
Streamlined workflow processes for improved productivity and reduced errors.
Implemented safety standards and protocols to maintain a safe working environment for all employees.
Employed risk assessment methodologies to identify potential hazards within the workplace and implemented preventive measures accordingly.
Reduced downtime in the production line by conducting regular equipment maintenance and inspections.
Ensured regulatory compliance by keeping abreast of relevant laws, regulations, codes, standards applicable to the industry, and monitoring adherence to these requirements.
Managed a team of technicians, providing training and support to ensure optimal performance.
Contributed to continuous improvement initiatives by staying up-to-date on industry trends, technologies, and best practices in control supervision strategies.
Fostered a positive work culture through team-building activities and open communication channels among employees.
Developed comprehensive training programs for new hires to facilitate their smooth integration into the team quickly.
Furniture Mover
Furniture Land South
10.2015 - 03.2018
Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
Followed verbal and written instructions to properly move and ship products.
Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
The Vape Shop
Customer Service Rep
12.2014 - 09.2016
Handled special orders for events such as weddings and parties, coordinating with customers to ensure timely delivery and satisfaction with final products.
Managed cash register operations efficiently, processing transactions accurately and maintaining balanced tills at the end of each shift.
Participated in staff meetings to discuss sales goals, customer feedback, and upcoming promotions or events.
Enhanced customer satisfaction by providing personalized bakery recommendations based on their preferences and dietary requirements.
Increased repeat business through exceptional customer service and genuine rapport-building with patrons.
Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
Built positive relationships with customers to increase repeat business.
Registered Nurse at FirstHealth of the Carolinas- Richmond Memorial HospitalRegistered Nurse at FirstHealth of the Carolinas- Richmond Memorial Hospital