Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Barner

Newark,NJ

Summary

I've been promoted to Assistant Manager 6 moths after being hired as a seasonal sales associate. I'm a ambitious, goal oriented young man who is skilled at building an atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Motivational leader skilled at building relationships with customers and employees.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

True Religion
Elizabeth, NJ
09.2018 - Current
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.

Stock Associate

Crate And Barrel
Short Hills, NJ
10.2017 - 06.2018
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Answered customer questions and provided detailed product information.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Attended and participated in sales meetings to stay abreast of current offers and product issues.
  • Processed and packaged online orders
  • Assisting furniture Specialists with heavy lifting of products.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Maintained effective team member communication.
  • Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
  • Assisting sales team with stock checks using walkie-talkies.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Package Handler

UPS
Parsippany, NJ
08.2017 - 10.2017
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Handled packages with care while transporting from truck to loading dock.
  • Prepared pallets of boxes for easy transportation between customer and storage locations

Education

High School Diploma -

West Side High School
Newark, NJ
06.2017

Skills

  • Microsoft Windows
  • Microsoft Office
  • Hiring and Training
  • Microsoft Excel
  • Microsoft Outlook
  • Retail Web Im
  • Micro Strategy
  • Good listening skills
  • Responsible
  • Data Entry
  • Teambuilding
  • Self-Motivated
  • Customer Service
  • Conflict Resolution
  • Collaboration
  • Goals and performance
  • POS systems operations

Timeline

Assistant Store Manager

True Religion
09.2018 - Current

Stock Associate

Crate And Barrel
10.2017 - 06.2018

Package Handler

UPS
08.2017 - 10.2017

High School Diploma -

West Side High School

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Nathan Barner