Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Beckner

McArthur,ohio

Summary

Dynamic and dependable professional with a proven track record at Fed Ex Ground, excelling in customer service and safe driving. Recognized for enhancing delivery efficiency and maintaining high customer satisfaction. Skilled in time management and route optimization, ensuring timely deliveries while fostering strong client relationships.

Dependable [Desired Position] with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Fed Ex Ground
07.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.

Retail Sales Associate

Dollar General Store
09.2020 - 07.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and provided outstanding customer service.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Landscaper

Self Employed
06.2018 - 09.2020
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
  • Removed debris and waste from outdoor areas.
  • Cut trees and shrubs to shape and maintain landscape.
  • Performed equipment maintenance and repairs to keep tools functional for projects.

Education

Certified - Automotive Technology

Pickaway Ross Vocational School
Chillicothe, OH
06-2022

High School Diploma -

Vinton County High School
McArthur, OH
05-2020

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Safe driving

Timeline

Delivery Driver

Fed Ex Ground
07.2022 - Current

Retail Sales Associate

Dollar General Store
09.2020 - 07.2022

Landscaper

Self Employed
06.2018 - 09.2020

Certified - Automotive Technology

Pickaway Ross Vocational School

High School Diploma -

Vinton County High School