I have always been a believer in being nice and I don't think I have ever been a part of a nicer team. There are very few opportunities that could divert my focus from my role as Used Car Manager at Subaru, yet here is one. I view this application as a means to communicate my career aspirations. My ambition is to build a lengthy and prosperous career, culminating in retirement with Dick Hannah Dealerships.
Overview
6
6
years of professional experience
Work History
Used Car Manager
Dick Hannah Subaru
Vancouver, WA
12.2023 - Current
Used Car Manager
Toyota of Portland/Subaru of Portland
Portland, OR
01.2021 - 12.2023
Approach everyday as a NICE day, bringing an enthusiastic growth mindset to every interaction
Solely responsible for the accurate and timely valuation of all sales department trades/acquisitions
Daily immersion into the vAuto Provision software for constant up to date live market research to optimize effective marketing and profitability
Cultivate transparent and open communication with the Fixed Operations Departments, Outside Vendors and their personnel.
Coordinate with auto auctions, in the lane and online, to not only acquire quality pre-owned inventory at competitive prices but to also maximize wholesale opportunities
Assembled and currently coach the Buy Center (inventory acquisition team)
Oversee and coordinate all internal moving parts relating to the reconditioning process across multiple departments and locations
Staffed and currently coach the Trade Up Advantage department in the Subaru Service Drive
Schedule for and coach the Assistant Used Car Manager and the Lot Porter team to ensure a flawless alignment with all dealership needs
Meet with the General Manager and department heads weekly to review departmental performance and ensure dealership wide alignment
Sales Manager
Toyota of Portland/Subaru of Portland
Portland, OR
09.2018 - 03.2020
Sales Manager
Alan Webb Nissan
Vancouver, Washington
08.2019 - 03.2020
Fostered a genuine and successful relationship with all lenders having maintained targets for the captive lender
Met or exceeded factory new sales targets
Provided daily coaching to the sales team to set objectives, monitor progress, improve job performance and promote cohesiveness
Interfaced directly with customers in order to resolve challenges quickly, close car deals or thank customers to ensure an unparalleled guest experience
Analyzed sales data to identify trends and make recommendations for improvement
Consistently a top performer in all categories amongst my peers in the auto group
Skills
Forward-thinking, positive, and growth leadership style
Unwavering moral compass; ability to oversee and enforce company policies, procedures, and culture
Capability to work cooperatively and foster a cohesive and welcoming work environment
Proven ability to resolve conflicts
In-depth understanding of dealership operations
Process oriented: organized, detail-oriented, and accountability-driven