Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Berumen

El Monte,CA

Summary

Customer Service Specialist with a proven track record of delivering exceptional support and fostering team collaboration. Recognized for efficiency in task execution and a commitment to enhancing customer satisfaction. Core competencies include problem-solving, effective communication, and adaptability to diverse work environments. Seeking opportunities to leverage these skills in a dynamic organization.

Overview

1
1
year of professional experience

Work History

Table Busser

Pacific Palms Resort
City Of Industry, CA
06.2024 - 01.2025

Bussing at a nice restaurant was much more challenging than what I was used to at my first job. It was faster-paced and had more customers, which made me accustomed to all types of customers and coworkers. My attention to detail was also much higher while working here because I wanted to depict our restaurant in a respectable light. I enjoyed my time working here, and it taught me many things about working and customer service skills. I now have an understanding that not everyone you meet or work with will be pleasant, but instead, I have learned to cooperate and put differences aside to get our work done and keep customers happy. Most of my duties included:

  • Answered questions from guests and retrieved desired items to maximize satisfaction.
  • Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
  • Set up and reset dining room tables with linens, silverware, dishes, condiments, and other items.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.

Server

La posada assisted living center
Whittier, CA
11.2023 - 03.2024

Being new to working at this job sets an example of what it is like to have a balance between life and work. Working with older people was very rewarding, and I made many personal connections with the people living there. Because older folks are hard of hearing and sometimes grumpy I made sure to be extra patient with them and show them compassion because I would want the same for myself as I grow old and harder to care for. My duties consisted of:

  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Bringing out the food.
  • Wheeling patients back to their rooms.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

Education

High School Diploma -

Long Beach Polytechnic
Long Beach, CA
06-2024

Some College (No Degree) - Willdandfire

Rio Hondo College
Whittier, CA

Skills

  • Excellent customer service
  • Understanding of food safety
  • Reliability and punctuality
  • Eager to learn
  • Work well in teams
  • Good communication skills
  • Polite demeanor

Timeline

Table Busser

Pacific Palms Resort
06.2024 - 01.2025

Server

La posada assisted living center
11.2023 - 03.2024

High School Diploma -

Long Beach Polytechnic

Some College (No Degree) - Willdandfire

Rio Hondo College
Nathan Berumen