Nathan B. Jackson
Tucson,AZ
Summary
Experienced professional with a strong dedication to success, seeking a career opportunity that values loyalty and integrity. Committed to personal and professional growth, aiming to contribute expertise and drive to make a positive impact within an organization. Proven track record of delivering results and a passion for continuous learning, eager to leverage skills and experience to excel in a dynamic work environment.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Armed Detention Officer
Akima Global Systems
04.2022 - Current
- Responded promptly to emergency situations and provided medical aid.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
Program Specialist Lead, Training
CCS
02.2020 - 04.2022
- Optimized service procedures to increase customer satisfaction.
- Conducted regular assessments to measure trainee progress, providing valuable feedback for future program development.
- Facilitated hands-on learning experiences, promoting practical application of newly acquired skills.
- Drove staff performance improvements by creating tailored coaching plans addressing individual strengths and areas for growth.
- Promoted a culture of continuous learning through the design of ongoing professional development opportunities.
Behavioral health job coach
Beacon Group
10.2018 - 01.2020
- Work one to one with a client who works in the community, assist client with re entry into work force
- Assist client with work load and mental health problems that may arise during his employment hours
Probation & Parole officer
State of New Mexico
02.2017 - 10.2018
- Company Overview: New Mexico Dept
- Of Corrections
- Supervise offenders released form courts under my supervision to include home, work and office visits
- My supervision of offenders includes drug screening treatment referrals and counseling, pre-sentence reports, parole and probation violation reports and community correction supervision and issuing referrals for offenders to proper counseling needs
- Experience in court testimony and testifying
- New Mexico Dept
- Of Corrections
Security Manager
DMC Services
01.2013 - 01.2017
- Streamlined supply chain processes, enhancing operational efficiency.
- Conducted surveillance on customers and staff.
- Conducted employee training and developed safety and security policies.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
- Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
Recreation manager
CCA
09.1996 - 01.2013
- Oversaw 12 employees at a 2200-bed federal facility in the Arizona desert.
- Oversaw tournament coordination throughout the facility.
- Managed and allocated funds on a quarterly basis.
Education
BAS - public administration
AAB -
certificate - corrections
Skills
- Professional boundaries
- Self-care techniques
- Positive reinforcement
- Mental health support
- Individualized planning
- Multicultural sensitivity
- First aid and CPR
- Behavior management
Certification
Secret Clarence DOD
Public Trust Homeland Security
AZ Level 1 finger print card
Accomplishments
I have a secret clearance through Dept of defense and a public Trust clearance through homeland security
Timeline
Armed Detention Officer - Akima Global Systems
04.2022 - Current
Program Specialist Lead, Training - CCS
02.2020 - 04.2022
Behavioral health job coach - Beacon Group
10.2018 - 01.2020
Probation & Parole officer - State of New Mexico
02.2017 - 10.2018
Security Manager - DMC Services
01.2013 - 01.2017
Recreation manager - CCA
09.1996 - 01.2013
Northern AZ university - BAS, public administration
University of Phoenix - AAB,
Maricopa Community College - certificate, corrections
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