Summary
Overview
Work History
Skills
Certification
Timeline
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Nathan Blackburn

Wilkesboro,NC

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Store Manager

Fed Ex Office
Greensboro, NC
01.2022 - Current
  • Develop and implement sales strategies to increase revenue.
  • Manage daily operations of the sales department, including supervision of staff members and strategic budgeting.
  • Developing and nurturing relationships with high-profile clients. (Including, but not limited to, the Department Chairs at UNCG and North Carolina A&T.
  • Ensure ongoing education to foster leadership development and enhance management growth.
  • Create and present monthly reports to management on sales performance and revenue opportunities.
  • Regularly collaborating with sales executives on complex sales to enhance customer experience and optimize revenue.

Owner/Operator

New Creation HR LLC
Wilkesboro, NC
01.2015 - 01.2022
  • Developed and implemented project plans, budgets, and schedules.
  • Monitored the progress of construction projects ensuring quality control standards were met.
  • Coordinated with architects, engineers, surveyors, inspectors, and other specialists throughout the duration of the project.
  • Served as a subcontractor for Restoration Group of the Triad, where I provided technical guidance on mold remediation processes.

Project Manager/Lead Installer

Cub Creek Kitchens and Baths, Inc
01.2010 - 01.2015
  • Oversaw all aspects of operations, including the leadership and management of eight hourly crew members.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Addressed and resolved disputes between customers and the company regarding quality concerns or financial matters.

Skills

  • Independently Motivated
  • Operational budgeting
  • Client Relationship Management
  • KPI Tracking
  • Conflict Mediation
  • Sales strategy development

Certification

  • Graduate of West Wilkes High School
  • Wilkes Community College 2008-2009
  • Writing Skills for public relations
  • Continuing to develop leadership skills through TED Talks and ongoing training provided by FedEx.

Timeline

Store Manager

Fed Ex Office
01.2022 - Current

Owner/Operator

New Creation HR LLC
01.2015 - 01.2022

Project Manager/Lead Installer

Cub Creek Kitchens and Baths, Inc
01.2010 - 01.2015

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