Nathan Blacutt
Harbor City,CA
Summary
Detail-oriented receptionist with experience in managing inquiries and supporting HR activities. Proficient in Microsoft Office and EMAR through PCC whilst HIPAA compliant. Contribute to improved office operations and patient satisfaction. Committed to enhancing efficiency and providing exceptional service in healthcare.
Overview
5
5
years of professional experience
Work History
Receptionist
Catered Manor Nursing Center
03.2024 - Current
- Managed incoming calls and directed inquiries to appropriate departments.
- Greeted visitors and ensured a welcoming environment at nursing center.
- Scheduled appointments for patients, coordinating with healthcare staff effectively.
- Maintained organized records of patient information and daily activities.
- Assisted in managing office supplies, ensuring adequate inventory levels.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Tracked important information in Excel spreadsheets and ran reports or generated graphs using data.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Receptionist
Pacific Palms Healthcare
01.2021 - 02.2024
- Collaborated with team members to improve front desk operations and service delivery.
- Addressed patient concerns promptly, enhancing overall satisfaction and communication.
- Implemented efficient filing system for streamlined access to documents and records.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Associate of Arts - Computer Graphics
El Camino College
Torrance, CA02-2030
Skills
- HIPAA compliance
- Microsoft office
- Office administration
- Patient registration
- Appointment management
- Electronic medical records
- Mail management
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Catered Manor Nursing Center
03.2024 - Current
Receptionist
Pacific Palms Healthcare
01.2021 - 02.2024
Associate of Arts - Computer Graphics
El Camino College