Community-focused public safety professional with a track record of ensuring visitor safety for over 500,000 patrons annually. Led emergency response coordination with law enforcement and medical teams, implementing proactive safety measures and fostering community engagement through effective communication and conflict resolution.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Lead Ranger
Desert Botanical Garden
Phoenix
11.2023 - Current
Ensured public safety across 140-acre botanical garden for over 500,000 annual visitors.
Coordinated with Phoenix Police, Fire Department, EMS, and security during emergencies and large events.
Responded to medical emergencies, disturbances, and severe weather, exercising sound judgment.
Resolved conflicts through effective communication and de-escalation, maintaining a safe environment for visitors.
Prepared detailed incident reports and conducted security inspections to proactively identify hazards.
Trained six newly hired rangers on patrol operations and emergency response procedures, fostering a well-prepared team.
Project Manager
Arizona Stage Sound and Lights
Phoenix
10.2022 - 10.2023
Managed multiple commercial audio, video, and lighting installation projects, consistently meeting schedules, budgets, and client expectations.
Directed installation crews and coordinated subcontractors while managing equipment logistics to ensure seamless project execution across job sites.
Developed project schedules and work orders, and created equipment inventories to streamline operations and ensure accountability.
Resolved field issues through effective communication and problem-solving, minimizing delays and maintaining timelines.
Collaborated with clients, vendors, and internal teams to deliver quality installations and maintain compliance with workplace safety standards.
Conducted pre-installation site assessments to identify project requirements, safety concerns, and operational challenges.
Golf Professional
Arizona Junior Golf
Greater Phoenix Area
04.2016 - 04.2023
Delivered private instruction, junior development programs, clinics, and group lessons at various public and private golf facilities in the Phoenix metropolitan area, enhancing player skills and engagement.
Mentored junior golfers, fostering discipline, sportsmanship, teamwork, and accountability while supporting daily golf operations.
Planned and administered tournaments, leagues, charity outings, and instructional events, ensuring smooth registration, accurate scoring, and efficient pace of play.
Enforced facility policies and safety standards while professionally resolving on-course issues involving members, guests, and tournament participants.
Assisted with golf shop operations, including inventory management, merchandising, point-of-sale transactions, and financial reconciliation.
Education
Associate in Applied Business - Management and Operations
Golf Academy of America
Chandler
04-2016
Skills
Emergency management
Incident reporting
Interagency coordination
Patrol operations
Crowd control
Conflict resolution
Certification
Active Shooter Training, Phoenix Police
CPR/First Aid, American Red Cross
Emergency Management, Desert Botanical Garden
De-escalation, Desert Botanical Garden
IDEA (Inclusion Diversity Equity Accountability), Diamond Strategies