Nathan Bowen
Whitwell,TN
Summary
A duel accomplished business owner in the Self-Storage and Pressure Wash/Soft Wash Industries. Customer-focused manager. Quality oriented and proactive in resolving issues with exceptional organizational and communication skills. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed. Also, an experienced operations manager with a background in sales and 5 + years of experience growing restaurants in the Tennessee Valley. District relocation to struggling areas to educate, hire, and implement new strategies to increase the company’s profit and value to the community within. Management: Recruited, hired, and trained over 800 employees Supervised 12 restaurants throughout the Chattanooga area Directed and trained over 25 managers Proven record in managing multiple units while increasing profit
Overview
15
15
years of professional experience
Work History
Soft Wash Technician (Owner)
Self Employed
Dunlap, TN
10.2022 - Current
- Streamlined the wash process with effective use of equipment and cleaning products.
- Reduced wait times for customers through efficient scheduling and time management skills.
- Maintained a safe work environment by adhering to safety protocols and company guidelines.
- Monitoring monthly performance metrics, identifying areas for improvement, and implementing targeted strategies aimed at increasing overall efficiency levels.
- Increased customer satisfaction by providing timely and efficient wash services.
- Improved overall efficiency by regularly maintaining equipment, identifying issues early on, and resolving them promptly to avoid downtime or delays in service delivery.
Self-Storage Owner • Property Manager
Bryant Self Storage
07.2021 - Current
- Planning, implementing, managing, monitoring and upgrading the organizations website
- Planned and executed marketing strategies to promote the facility and attract new customers.
- Manage company’s SEO and google advertisement strategies
- Oversee the physical appearance of the facility to ensure cleanliness and address repairs to approve overall structure and flow of operations
- Promote high customer satisfaction by resolving problems with knowledgeable and friendly service
- Identify business issues, creating customized solutions for individual problems
- Protect and prevent tenants from outside security threats through providing quality insurance as well as keeping cameras running and managed in a secured fenced in facility
- Budgeting and improving companies profit and cash flow
District Manager • Multi-unit restaurant manager
Waffle House
07.2016 - 07.2021
- Managed daily operations across multiple restaurant locations, ensuring adherence to quality standards and operational efficiency.
- Implemented training programs for new managers, focusing on effective team leadership and customer service excellence.
- Maintained strict inventory controls and minimized waste through effective ordering and stock management processes.
- Analyzed sales data to identify trends and opportunities for growth, adjusting strategies to maximize revenue across all units.
- Developed a system for tracking compliance with health and safety regulations, ensuring all locations met regulatory standards.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Unit Manager • Single-Unit Restaurant Manager
Waffle House
10.2015 - 07.2016
- Managed daily operations, ensuring timely service delivery, cleanliness, and customer satisfaction.
- Trained and mentored staff, fostering a collaborative environment focused on quality service.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
Assistant Accounting Manager • Assistant Front-End Accounting Manager
Kroger
05.2011 - 07.2015
Education
Bachelor's - Marketing
University of South Carolina
Aiken, SC01.2015
Skills
- MS Excel
- MS Word
- Self-motivated and solution oriented
- Attention to detail
- Decision-making
- Cash management
- Analyze and economize income and spending
- Drive for results
- Flexible and able to adapt
- Excels in fast paced and high stress environments
Timeline
Soft Wash Technician (Owner)
Self Employed
10.2022 - Current
Self-Storage Owner • Property Manager
Bryant Self Storage
07.2021 - Current
District Manager • Multi-unit restaurant manager
Waffle House
07.2016 - 07.2021
Unit Manager • Single-Unit Restaurant Manager
Waffle House
10.2015 - 07.2016
Assistant Accounting Manager • Assistant Front-End Accounting Manager
Kroger
05.2011 - 07.2015
Bachelor's - Marketing
University of South Carolina
Communication
- Delivered motivational speeches to management staff
- Led goal-oriented presentations quarterly to surrounding markets
- Provided understanding in markets in need
- Verbal and written skills