Nathan Bowser
Various
Atlanta,GA
25
years of professional experience
Work History
Client Care Coordinator
5 Years 10 Months- Updated policies and procedures, leading continuous improvement of resident assessments and care.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Interacted with team members across departments to research and resolve customer issues.
- Conducted case management activities and services with multidisciplinary team.
Audio Visual Subcontractor
15 Years 10 MonthsStore Manager of Operations
1 Year 2 Months- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed inventory control, cash control and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Supervised guests at front counter, answering questions regarding products.
- Completed point of sale opening and closing procedures.
Audio Visual Technician
3 Years 7 Months- Adhered to safety protocols while installing projectors, displays and speakers.
- Monitored and repaired audio, video, control systems and video conferencing equipment.
- Tested and repaired system circuit boards to component level using variety of instruments.
- Commended by management for continuous punctuality and superior performance.
- Led crew of audio-video installation team members.
- Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
- Read and evaluated diagrams to determine specifications.
- Provided troubleshooting techniques in integrating professional audio/video systems.
- Interfaced with customers to explain operation and instill confidence in installed systems.
- Verified th completed work was documented accurately and resolved discrepancies.
- Performed service and system maintenance as directed.
- Pulled low-voltage cabling according to industry practices.
- Interpreted technical data from drawings, blueprints, schematics and service manuals.
- Completed and oversaw rack fabrication.
- Fostered workplace safety and efficiency by identifying potential hazards and promoting workplace safety to over [Number] team members.
- Correctly read and interpreted audio-visual diagrams.
- Installed CCTV systems, background/foreground music systems and drive-through intercom systems.
- Completed average of [Number] work orders each week.
- Pulled and terminated variety of cables.
- Controlled video input for live conferences or performances and pre-recorded productions.
- Oversaw reservation and distribution of AV equipment and facilities for on-site presentations.
- Supported live events with well-controlled lights, sound and video streaming.
- Managed compression, digitization and storage of audio and video data.
- Researched and presented various AV options to presenters and site managers.
- Created graphics and layouts for live and pre-recorded talks.
- Trained [Number] new employees according to company standards.
- Diagnosed and resolved problems with AV equipment and media management systems.
- Obtained, set up and loaded videotapes for scheduled broadcasts.
Lead Audio Visual Technician
1 Year 10 Months- Adhered to safety protocols while installing projectors, displays and speakers.
- Monitored and repaired audio, video, control systems and video conferencing equipment.
- Provided troubleshooting techniques in integrating professional audio/video systems.
- Pulled low-voltage cabling according to industry practices.
- Fostered workplace safety and efficiency by identifying potential hazards and promoting workplace safety to over [Number] team members.
- Correctly read and interpreted audio-visual diagrams.
- Performed service and system maintenance as directed.
- Pulled and terminated variety of cables.
- Verified th completed work was documented accurately and resolved discrepancies.
- Read and evaluated diagrams to determine specifications.
- Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
- Interpreted technical data from drawings, blueprints, schematics and service manuals.
- Supported live events with well-controlled lights, sound and video streaming.
- Diagnosed and resolved problems with AV equipment and media management systems.
Aviation Warfare Specialist
6 Years 1 Month- *Avionics Certification
- Served as crew chief on MH-53 helicopters and crew commander on various missions, including mine hunting and sweeping operations, troop and cargo transport, heavy lift operations and flight familiarization training.
- Held several secondary qualifications Aerial gunner, sonar/laser operator, aircraft inspector, aircrew and auxiliary power plant instructor.
- AQS-24 Operator and Instructor.
- AMNS Operator and Instructor.
- Reported for duty in event of disaster and other serious incidents involving inmates.
- Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
- Gave individual evaluations based on fitness and combat readiness.
- Advised on operations, intelligence and risk assessments in daily briefings.
- Responded to and assisted in medical emergencies.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Worked weekends and long hours in deployed locations to complete [Type] taskings.
- Managed weapon handling, delivery and shipping systems.
- Trained in small arms, anti-armor and indirect fire weapons.
- Memorized [Area of expertise] policies and led training for company personnel.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Attended required training sessions and seminars.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Operated surveillance radar, communication systems and identification equipment.
Education
Bachelor of Science - Business Administration
- 4.0 GPA, Perfect Attendance Award
Master of Science - Entertainment Business
- GPA 3.73
Bachelor of Science - Recording Arts
- GPA 3.56, Perfect Attendances Award
Skills
Strategic planning
Organizational skills
Database coordination
Timeline
Client Care Coordinator
Creekside Recovery Residences
01.2021 - CurrentRead More
Store Manager of Operations
Papa Johns International Inc.
11.2019 - 01.2021Read More
Audio Visual Technician
Ritz-Carlton
03.2016 - 10.2019Read More
Lead Audio Visual Technician
Disney
02.2014 - 12.2015Read More
Audio Visual Subcontractor
Various
01.2011 - CurrentRead More
Aviation Warfare Specialist
US Navy
08.2005 - 09.2011Read More
University of Maryland - Baltimore County
Bachelor of Science from Business Administration
Read More
Full Sail University
Master of Science from Entertainment Business
Read More
Full Sail University
Bachelor of Science from Recording Arts
Read More