Overview
Work History
Education
Skills
Timeline
Generic

Nathan Bowser

Atlanta,GA

Overview

25
25
years of professional experience

Work History

Client Care Coordinator

Creekside Recovery Residences
Atlanta, GA
01.2021 - Current


  • Updated policies and procedures, leading continuous improvement of resident assessments and care.
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Interacted with team members across departments to research and resolve customer issues.
  • Conducted case management activities and services with multidisciplinary team.

Audio Visual Subcontractor

Various
Orlando, FL
01.2011 - Current

Store Manager of Operations

Papa Johns International Inc.
Atlanta , Georgia
11.2019 - 01.2021
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Supervised guests at front counter, answering questions regarding products.
  • Completed point of sale opening and closing procedures.

Audio Visual Technician

Ritz-Carlton
Greensboro, GA
03.2016 - 10.2019
  • Adhered to safety protocols while installing projectors, displays and speakers.
  • Monitored and repaired audio, video, control systems and video conferencing equipment.
  • Tested and repaired system circuit boards to component level using variety of instruments.
  • Commended by management for continuous punctuality and superior performance.
  • Led crew of audio-video installation team members.
  • Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
  • Read and evaluated diagrams to determine specifications.
  • Provided troubleshooting techniques in integrating professional audio/video systems.
  • Interfaced with customers to explain operation and instill confidence in installed systems.
  • Verified th completed work was documented accurately and resolved discrepancies.
  • Performed service and system maintenance as directed.
  • Pulled low-voltage cabling according to industry practices.
  • Interpreted technical data from drawings, blueprints, schematics and service manuals.
  • Completed and oversaw rack fabrication.
  • Fostered workplace safety and efficiency by identifying potential hazards and promoting workplace safety to over [Number] team members.
  • Correctly read and interpreted audio-visual diagrams.
  • Installed CCTV systems, background/foreground music systems and drive-through intercom systems.
  • Completed average of [Number] work orders each week.
  • Pulled and terminated variety of cables.
  • Controlled video input for live conferences or performances and pre-recorded productions.
  • Oversaw reservation and distribution of AV equipment and facilities for on-site presentations.
  • Supported live events with well-controlled lights, sound and video streaming.
  • Managed compression, digitization and storage of audio and video data.
  • Researched and presented various AV options to presenters and site managers.
  • Created graphics and layouts for live and pre-recorded talks.
  • Trained [Number] new employees according to company standards.
  • Diagnosed and resolved problems with AV equipment and media management systems.
  • Obtained, set up and loaded videotapes for scheduled broadcasts.

Lead Audio Visual Technician

Disney
Orlando, FL
02.2014 - 12.2015
  • Adhered to safety protocols while installing projectors, displays and speakers.
  • Monitored and repaired audio, video, control systems and video conferencing equipment.
  • Provided troubleshooting techniques in integrating professional audio/video systems.
  • Pulled low-voltage cabling according to industry practices.
  • Fostered workplace safety and efficiency by identifying potential hazards and promoting workplace safety to over [Number] team members.
  • Correctly read and interpreted audio-visual diagrams.
  • Performed service and system maintenance as directed.
  • Pulled and terminated variety of cables.
  • Verified th completed work was documented accurately and resolved discrepancies.
  • Read and evaluated diagrams to determine specifications.
  • Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
  • Interpreted technical data from drawings, blueprints, schematics and service manuals.
  • Supported live events with well-controlled lights, sound and video streaming.
  • Diagnosed and resolved problems with AV equipment and media management systems.

Aviation Warfare Specialist

US Navy
Remote, N/A
08.2005 - 09.2011
  • *Avionics Certification
  • Served as crew chief on MH-53 helicopters and crew commander on various missions, including mine hunting and sweeping operations, troop and cargo transport, heavy lift operations and flight familiarization training.
  • Held several secondary qualifications Aerial gunner, sonar/laser operator, aircraft inspector, aircrew and auxiliary power plant instructor.
  • AQS-24 Operator and Instructor.
  • AMNS Operator and Instructor.
  • Reported for duty in event of disaster and other serious incidents involving inmates.
  • Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
  • Gave individual evaluations based on fitness and combat readiness.
  • Advised on operations, intelligence and risk assessments in daily briefings.
  • Responded to and assisted in medical emergencies.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Worked weekends and long hours in deployed locations to complete [Type] taskings.
  • Managed weapon handling, delivery and shipping systems.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Memorized [Area of expertise] policies and led training for company personnel.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Attended required training sessions and seminars.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Operated surveillance radar, communication systems and identification equipment.

Education

Bachelor of Science - Business Administration

University of Maryland - Baltimore County
Virtual/Navy Onsite

Master of Science - Entertainment Business

Full Sail University
Winter Park, FL
11.2014

Bachelor of Science - Recording Arts

Full Sail University
Winter Park, FL
11.2012

Skills

  • Strategic planning
  • Organizational skills
  • Database coordination

Timeline

Client Care Coordinator

Creekside Recovery Residences
01.2021 - Current

Store Manager of Operations

Papa Johns International Inc.
11.2019 - 01.2021

Audio Visual Technician

Ritz-Carlton
03.2016 - 10.2019

Lead Audio Visual Technician

Disney
02.2014 - 12.2015

Audio Visual Subcontractor

Various
01.2011 - Current

Aviation Warfare Specialist

US Navy
08.2005 - 09.2011

Bachelor of Science - Business Administration

University of Maryland - Baltimore County

Master of Science - Entertainment Business

Full Sail University

Bachelor of Science - Recording Arts

Full Sail University

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