NATHAN BRANDT

Promoted and relocated to dealership in Mankato

• Oversaw construction of new 100,000 square foot facility and relocated to new facility consolidating 3 former facilities into one new location.
• Manage total staff of 75 employees including 4 Managers, 4 Sales Representatives and 2 Administrative Assistants.
• Responsible for overall operations of location
• Have daily/weekly meetings with staff and managers
• Monitor financials of each department and meet monthly to discuss prior month
• Make a point to visit with all employees EVERY day
• Review and identify opportunity for growth with each department
• Develop relationship with current and potential customers
• Interact with sales department including reviewing and booking all sales deals and maintain profitability
• Review time reports and approve payroll for all departments
• Continuously monitored work areas and inspected equipment, protecting the employees by quickly correcting unsafe conditions
• Monitored employee performance and delivered constructive feedback and annual reviews
• Review and approve all expenses
• Completed all required paperwork within anticipated timeframes
• Finished all tasks and job duties, adhering to deadlines to avoid delays
• Comply with Elite Support standards and criteria
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Championed continuous improvement initiatives that enhanced operational performance across all departments.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Responsible for overall operations of location
• Grew total staff from 30 to 41 Employees.
• Have daily/weekly meetings with staff and managers
• Monitor financials of each department and meet monthly to discuss prior month
• Make a point to visit with all employees EVERY day
• Review and identify opportunity for growth with each department
• Develop relationship with current and potential customers
• Interact with sales department including reviewing and booking all sales deals and maintain profitability
• Review time reports and approve payroll for all departments
• Help recruit and prospect for new employees
• Continuously monitored work areas and inspected equipment, protecting the employees by quickly correcting unsafe conditions
• Monitored employee performance and delivered constructive feedback and annual reviews
• Review and approve all expenses
• Completed all required paperwork within anticipated timeframes
• Finished all tasks and job duties, adhering to deadlines to avoid delays
• Comply with Elite Support standards and criteria
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Championed continuous improvement initiatives that enhanced operational performance across all departments.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Responsible for overseeing location and focusing on Service Department
• Open and close repair tickets daily
• Schedule appointments and organize daily workload
• Grew location from 4 to 8 technicians
• Added 2 Service Advisors to staff - had none when I started
• Added 1 Facilities Maintenance position
• Continuously monitored work areas and inspected equipment, protecting the employees by quickly correcting unsafe conditions
• Monitored employee performance and delivered constructive feedback and annual reviews
• Created accurate estimates for customers
• Followed established guidelines and procedures
• Comply with Elite Support standards and criteria
• Completed all required paperwork within anticipated timeframes
• Finished all tasks and job duties, adhering to deadlines to avoid delays
• Helped oversee 3 million dollar expansion and renovation of facility

• Responsible for overseeing Service Department
• Open and close repair tickets daily
• Schedule appointments and organize daily workload
• Managed staff of 16-18 technicians
• Make sure technicians were following warranty protocol and prepare warranty tickets for warranty to process in timely manor
• Continuously monitored work areas and inspected equipment, protecting the employees by quickly correcting unsafe conditions
• Monitored employee performance and delivered constructive feedback and annual reviews
• Created accurate estimates for customers
• Followed established guidelines and procedures
• Completed all required paperwork within anticipated timeframes
• Finished all tasks and job duties, adhering to deadlines to avoid delays

• Responsible for managing and growing Service Department
• Was first employee at location
• Recruited and hired staff of 5-6 technicians
• Responsible for opening and closing all repair orders
• Was responsible for a period time to close and file warranty claims (Detroit Diesel, DTNA and Cummins)
• Make sure technicians were following warranty protocol and prepare warranty tickets for warranty to process in timely manor
• Continuously monitored work areas and inspected equipment, protecting the employees by quickly correcting unsafe conditions
• Monitored employee performance and delivered constructive feedback and annual reviews
• Created accurate estimates for customers
• Followed established guidelines and procedures
• Completed all required paperwork within anticipated timeframes
• Finished all tasks and job duties, adhering to deadlines to avoid delays

• Responsible for major and minor repairs on all makes of trucks
• Skilled at most engine repairs and driveline
• Performed chassis modifications and mounting bodies and dump boxes

• Responsible for daily maintenance on trucks and trailers
• Performed minor repairs and major engine and driveline repairs