Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Brown

Cincinnati

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Information Technology or a Computer Infrastructure position. Ready to help team achieve company goals.



Overview

6
6
years of professional experience

Work History

Operations Supervisor

Kohl's
12.2022 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Led cross-functional teams to improve project execution, enhancing overall operational efficiency.

House Cleaner

Catie Clean
08.2021 - 11.2022
  • Create spotless surfaces by dusting, sweeping, vacuuming, baseboard scrubbing, wall cleaning and mopping houses, short term rentals, and office buildings
  • Disinfect and mop bathrooms to keep facilities sanitary and clean.
  • Hand-dust and wipe down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Use chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Dust picture frames and wall hangings with cloth.
  • Mop hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Empty trashcans and transported waste to collection areas.
  • Deliver quality customer service to address urgent needs and cleaning requests.
  • Assist owner by troubleshooting issues with cleaning tools such as vacuum cleaners

Associate

Big Lots
10.2019 - 08.2021
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Educated new hires on processes associated with maintaining the floor and cash register area.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Maintained a clean store by constantly straightening floor shelves and designed end caps for the best display of products
  • Managed the Furniture Department by keeping track of purchased items and items still in stock as well as assisted customers with purchasing or setting up leases and loading items in their vehicle up to 200 lbs.


Janitor/Maintenance Crew Member

Oak Hills School District
05.2019 - 08.2019
  • Followed routine maintenance checklist.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Provided facility maintenance to achieve superior levels of cleanliness and upkeep.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Cleaned and sanitized restrooms using such chemicals as ammonia to reduce spread of germs and to maintain a clean environment


Dishwasher

Wild Mike's
09.2018 - 05.2019
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots and any items used often by kitchen staff.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies and kept the cook line area stocked
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Handled food and beverage stocking

Education

Associate of Science - Information Technology

University of Cincinnati
Ohio
08.2022

High School Diploma -

Oak Hills High School
Ohio
05.2019

Skills

  • Team Support and Collaboration
  • Electronic Communication
  • Client Needs Assessment
  • Critical Thinking
  • Project Requirements
  • Active Listening
  • Technical learning
  • Loyal, responsible, hard worker in any area
  • Enjoy working with computers, phones, routers and any other computer infrastructure
  • Operations management
  • Staff supervision
  • Performance monitoring

Timeline

Operations Supervisor

Kohl's
12.2022 - Current

House Cleaner

Catie Clean
08.2021 - 11.2022

Associate

Big Lots
10.2019 - 08.2021

Janitor/Maintenance Crew Member

Oak Hills School District
05.2019 - 08.2019

Dishwasher

Wild Mike's
09.2018 - 05.2019

Associate of Science - Information Technology

University of Cincinnati

High School Diploma -

Oak Hills High School

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