Nathan Burch
Atlanta,GA
Summary
Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Process Improvement Consultant
Self-employeed
05.2024 - Current
- Established and implemented business procedures and process improvements to ensure successful multi-location franchise growth.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Managed project timelines and budgets effectively, ensuring the successful completion of process improvement initiatives within designated timeframes and resource constraints.
- Overall responsibility for business operations and implemented strategies to improve operational cohesiveness.
- Developed SOPs while defining and revising operational policies and guidelines.
- Improved process efficiency by identifying and addressing bottlenecks in workflows.
Owner
SuppLife Vitamins & Nutrition
04.2019 - 05.2024
- Established foundational processes for business growth from one location to a total of four throughout the north east US in just under four years with an average of $800k per year in revenue per location.
- Created franchise modeling to grow company.
- Managed day-to-day business operations across all locations.
- Consulted with customers to assess needs and propose optimal solutions for customer satisfaction.
- Trained and motivated employees to perform daily business functions, hired managers, and implemented strategic delegation practices for successful business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- P&L and cash flow responsibility.
Manager
Performance Ski & Surf
05.2015 - 04.2019
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated internal audits of corporate policies and procedures as part of a continuous improvement effort aimed at reducing overall levels of exposure to both financial losses and reputational damage.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Business Management Intern
Walt Disney World Resorts
01.2012 - 08.2012
- Successfully completed professional management internship while delivering world class service to guests.
- Responsible for daily opening and closing multiple locations across Walt Disney World parks.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Assisted with hiring process and training of new employees.
Assistant Manager
Saint Bernard
09.2012 - 06.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Education
MBA - Financial Strategy
University of Mississippi
Oxford, MS05.2017
Bachelor of Science - Business Management
University of Texas
Austin, TX05.2014
Skills
- Client Relationship Management
- Business Development and Planning
- Operational Leadership
- Policy development
- Billing
- Bookkeeping
- Office administration
Additional Information
- Microsoft Project
- Tableau
- Quickbooks
- Bluebeam
- Salesforce CRM
Certification
- OSHA 30
- ServSafe Manager, ANAB
Timeline
Process Improvement Consultant
Self-employeed
05.2024 - Current
Owner
SuppLife Vitamins & Nutrition
04.2019 - 05.2024
Manager
Performance Ski & Surf
05.2015 - 04.2019
Assistant Manager
Saint Bernard
09.2012 - 06.2014
Business Management Intern
Walt Disney World Resorts
01.2012 - 08.2012
MBA - Financial Strategy
University of Mississippi
Bachelor of Science - Business Management
University of Texas
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