Versatile professional with nearly a decade of experience across operations management, client services, and regulatory compliance in both civilian and military environments. Skilled at leading teams, coordinating large-scale events, managing sensitive records, and providing compassionate customer support. Recognized for adaptability, attention to detail, and leadership in high-pressure situations. Background spans funeral services, hospitality, logistics, and military support operations, offering a unique blend of service excellence and organizational expertise.
• Deliver food, lodging, fitness, and recreation services for military personnel and families.
• Assist with mortuary affairs operations, ensuring dignified handling, preparation, and transportation of remains.
• Coordinate lodging assignments, process check-ins/outs, and maintain high levels of customer service.
• Support mission readiness through accountability of equipment, uniforms, and supplies.
• Enforce USAF sanitation and safety standards.
Operations & Logistics Management
Client & Customer Support
Regulatory Compliance & Documentation
Facility & Inventory Management
Team Leadership & Training
Financial & Records Administration
Event Planning & Coordination
Food & Lodging Services (Military)
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)