Nathan Butts
Contractor
BROOKLYN,New York
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Chef Assistant
2N Yummy Catering
Brooklyn, NY
01.2023 - Current
- Measured ingredients accurately for recipe preparation.
- Kept accurate records of inventory levels in the storeroom.
- Inspected finished dishes for presentation accuracy prior to serving.
- Transported cooked foods from kitchen area to dining area promptly.
- Monitored temperatures of ovens and grills to ensure proper cooking times were observed.
- Assisted Chef in preparing ingredients for various dishes.
- Checked freshness of food products prior to use.
- Displayed a positive attitude while working under pressure in a busy environment.
- Prepared salads, sandwiches, appetizers, and other menu items as instructed by Chef.
- Ensured all safety protocols were followed during meal prep.
- Cleaned and organized kitchen equipment, appliances, and utensils.
- Stocked food items and supplies as needed.
Supervisor in Training
Mc Donalds
Brooklyn, NY
02.2021 - 05.2023
- Communicated effectively with internal stakeholders regarding any changes or updates related to the department's activities.
- Analyzed customer feedback surveys in order to identify areas where improvements could be made.
- Cultivated an environment that encouraged collaboration between teams while fostering a positive work culture.
- Participated in regular meetings with upper management regarding progress towards meeting organizational goals.
- Resolved customer complaints in a professional manner by utilizing problem-solving skills.
- Developed and implemented process improvements that increased efficiency and accuracy of operations.
- Participated in brainstorming sessions with management team regarding strategies for increasing sales revenue.
- Trained new employees on company policies, procedures, and job duties.
- Supervised staff to ensure quality customer service was being provided in a timely manner.
- Identified areas of improvement through data analysis and monitoring of key performance indicators.
- Enforced safety regulations among team members in order to reduce potential risks.
- Provided feedback, coaching and development opportunities to team members as needed.
- Trained new employees on the daily job duties, policies and procedures.
- Assisted with scheduling shifts to meet operational needs while ensuring labor cost controls were met.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Ordered material supplies, verified delivery accuracy and transported items to designated locations.
Education
High School Diploma -
Olympus Academy
Brooklyn, NY06-2019
Some College (No Degree) - Construction Engineering
ABEL Safety School (OSHA)
124 Front Street Suite 207 Massapeque Park NY11762Some College (No Degree) - Safety And Health
OSHA Training Institute And Education Center'
San Diego, CASkills
- Industry Expertise
- Staff Development
- Technical knowledge
- Employee Coaching
- Employee Development
- Budget Management
- Emergency Response
- Problem Resolution
- Decision-Making
- Team building
- Positive Attitude
- Self Motivation
- Relationship Building
- Reliability
- Multitasking
Timeline
Chef Assistant
2N Yummy Catering
01.2023 - Current
Supervisor in Training
Mc Donalds
02.2021 - 05.2023
High School Diploma -
Olympus Academy
Some College (No Degree) - Construction Engineering
ABEL Safety School (OSHA)
Some College (No Degree) - Safety And Health
OSHA Training Institute And Education Center'
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Voted as most motivational
- Achieved 90% by completing team building exercise with accuracy and efficiency.
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