Nathan Byrd
Unionville,TN
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
4
4
years of professional experience
Work History
Key Leader
Dollar General Market
Unionville, TN
05.2023 - Current
- Communicated daily with management to ensure successful operations.
- Monitored employee performance and provided feedback to ensure quality standards were met.
- Maintained a safe working environment by enforcing safety policies and procedures.
- Resolved customer complaints in a timely manner to maintain customer loyalty.
- Performed regular stock checks and restocked shelves as needed.
- Oversaw cash handling procedures to ensure accuracy of transactions.
- Ensured compliance with company policies related to security, safety, health regulations.
- Provided guidance and support when dealing with difficult customers or situations.
- Inspected merchandise regularly for defects or damages before placing it out on the floor.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted customers with locating and securing desired products.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Oversaw quality control to identify inconsistencies and malfunctions.
Sales Associate
Walgreens
Wilmington, VT
01.2020 - 06.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
Some College (No Degree) - General Studies
York College of Pennsylvania
York, PASkills
- Workforce Planning
- Corporate Governance
- Performance Appraisal
- Data-Driven Decision-Making
- Drawer Balancing
- Customer Service
- Inventory Management
- Multitasking
- Professionalism
- Effective Communication
- Attention to Detail
Accomplishments
- Chess Club Leader
- Gaming Club Leader
- Video Editor- School Newsletter
- Honors Student
Timeline
Key Leader
Dollar General Market
05.2023 - Current
Sales Associate
Walgreens
01.2020 - 06.2021
Some College (No Degree) - General Studies
York College of Pennsylvania
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