Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Carrillo

TX

Summary

Accomplished Assistant Restaurant Manager with 5 years of experience in optimizing restaurant operations and enhancing customers satisfaction. Expertise in team leadership, staff training and creating a positive dining experience. Proven ability to implement efficient processes that drive profitability while maintaining high standards of service quality.

Overview

4
4
years of professional experience

Work History

Management/Cashier Team Leader

Chuck E Cheese
08.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined checkout procedures for improved speed and accuracy in handling cash and credit payments.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Mentored junior cashiers, providing guidance on best practices and company policies.
  • Provided superior customer service by consistently exceeding expectations in politeness, helpfulness, and attentiveness.
  • Collaborated with management to implement effective inventory control measures, reducing shrinkage rates.

Education

High School Diploma -

Mary Carroll High School
Corpus Christi, TX

Skills

  • Team leadership
  • Customer service
  • Staff and development
  • Verbal and written communication
  • Staff management
  • Clear communication
  • Food Safety Knowledge
  • Attention to detail
  • Policy Enforcement
  • Time management skills
  • Cleaning and sanitizing
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Order taking
  • Reliability and punctuality
  • Cash drawer balancing
  • Product restocking
  • Refunds and exchanges
  • Cash handling expertise
  • ID verification
  • Retail merchandising
  • Payment processing
  • Daily reporting
  • Order verification
  • Inventory Control and Management
  • Merchandise restocking
  • Recruitment and Training
  • Computer Skills
  • Kitchen Operations Skills
  • Multitasking and organization
  • Deposit preparation
  • Product knowledge

Timeline

Management/Cashier Team Leader

Chuck E Cheese
08.2021 - Current

High School Diploma -

Mary Carroll High School

Similar Profiles

CREATE PROFILE