Nathan Carter
Kent,Ohio
Summary
Dynamic professional with over 4 years of customer service experience at Penn Station Subs, excelling in team leadership and problem-solving. Proficient in 3D CAD design using Solid Edge and Autodesk Inventor, I effectively resolved customer inquiries while enhancing operational efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Shift Associate
Penn Station Subs
South Lebanon, Ohio
02.2023 - 07.2025
- Prepared and assembled sandwiches according to company recipes and standards.
- Handled customer orders accurately and provided friendly service.
- Provided customer service support for inquiries, complaints, and returns.
- Performed cash register functions accurately and efficiently.
Cashier & Food Service
Wendys Restaurant
Kentland, Ohio
05.2023 - 05.2024
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
- Processed customer payments quickly and returned exact change and receipts.
Kitchen Staff Member
Taco Bell Restaurant
South Lebanon, Ohio
01.2022 - 05.2025
- Prepared food items according to standard recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Stocked and replenished kitchen supplies and ingredients as needed.
Education
Bachelor of Science - Mechanical Engineering Technology
Kent State University
Kent, OH05-2029
High School Diploma -
Kings High School
Kings Mills05-2025
Skills
Technical Skills
- 3D CAD Design: Solid Edge, Autodesk Inventor (fully trained, experienced in modeling & assemblies)
- Programming: Basic coding knowledge (Python/Java/C — list whichever you know)
- Engineering Tools: Measurement, technical drawing, blueprint reading (if applicable)
- Software: Microsoft Office (Excel, Word, PowerPoint), Google Workspace
Leadership & Interpersonal Skills
- Team Leadership: Managed employees and daily operations as Penn Station Manager for 2 years
- Customer Service: 4 years of experience working in fast-paced environments, resolving issues, and collaborating with teams
- Communication: Able to clearly explain technical and non-technical concepts to peers, employees, and customers
- Problem-Solving: Skilled at adapting quickly, troubleshooting challenges, and maintaining efficiency under pressure
Timeline
Cashier & Food Service
Wendys Restaurant
05.2023 - 05.2024
Shift Associate
Penn Station Subs
02.2023 - 07.2025
Kitchen Staff Member
Taco Bell Restaurant
01.2022 - 05.2025
Bachelor of Science - Mechanical Engineering Technology
Kent State University
High School Diploma -
Kings High School
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