Nathan Caswell
Mounds View,MN
Summary
Dynamic Store Manager with a proven track record at Columbia Smoke Shop Plus, excelling in customer service and problem-solving. Expert in inventory control and cash management, fostering positive customer relations. Recognized for effectively leading teams in high-pressure environments, ensuring operational excellence and a safe shopping experience.
Overview
4
4
years of professional experience
Work History
Store Manager
Columbia Smoke Shop Plus
04.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Cart Attendant
Walmart
07.2022 - 08.2022
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
Donation Processor
Goodwill
10.2021 - 05.2022
- Continually sought opportunities for personal growth and development within the field of donation processing, staying informed about industry trends and best practices.
- Ensured accurate pricing for donated items by conducting thorough market research.
- Sorted and placed donations in appropriate containers.
Team Member
McDonald's
03.2021 - 05.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Mounds View Area Learning Center
Mounds View, MN05.2023
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Columbia Smoke Shop Plus
04.2023 - Current
Cart Attendant
Walmart
07.2022 - 08.2022
Donation Processor
Goodwill
10.2021 - 05.2022
Team Member
McDonald's
03.2021 - 05.2021
Mounds View Area Learning Center
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