Nathan Cervantes
Puyallup,WA
Overview
20
20
years of professional experience
Work History
Plumbing Technician
Mr. Rooter of Seattle WA
Tacoma, WA
08.2016 - Current
- Diagnosed plumbing issues and provided timely repair solutions for residential and commercial clients.
- Installed, repaired, and maintained various plumbing systems including water heaters and drainage systems.
- Collaborated with team members to streamline service delivery processes and enhance customer satisfaction.
- Trained junior technicians on safety protocols and efficient plumbing techniques to improve team performance.
- Managed inventory of plumbing supplies and tools, ensuring availability for efficient job execution.
- Implemented preventive maintenance strategies that reduced emergency call-outs by identifying potential issues early.
- Developed strong relationships with clients through effective communication, fostering trust and repeat business opportunities.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water, gas and sewer systems.
- Minimized property damage during repair work by employing best practices in water mitigation techniques.
- Ensured safety compliance by adhering to local and federal regulations while performing tasks.
- Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
- Increased client retention with exceptional customer service and clear communication of project progress.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Documented cost of plumbing repairs and kept precise records of time and material.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Assisted colleagues in handling complex assignments or tackling challenging situations as a supportive team player.
- Eliminated risks by correctly identifying potential safety hazards.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Cut and drilled holes in walls to permit passage of pipes.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Inspected sewers and piping systems to assess quality and condition.
- Used clamps and brackets to attach pipes to walls, structures, and fixtures.
- Measured, threaded, and cut materials to correct angles.
- Assisted with repairs to steam, drainage, and sewer lines.
Grocery Manager
Safeway
Kent, WA
09.2014 - 08.2016
- Oversaw daily operations to ensure optimal inventory management and product availability.
- Implemented enhanced stock rotation practices to minimize waste and improve freshness.
- Trained and mentored staff on best practices in customer service and store operations.
- Analyzed sales trends to adjust product assortments and maximize profitability.
- Developed employee schedules to maintain adequate staffing for peak service periods.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Grocery Stocker
Haggen
Kent, WA
02.2006 - 08.2014
- Organized product shelves to enhance visibility and accessibility for customers.
- Monitored inventory levels to ensure timely replenishment of stock.
- Collaborated with team members to streamline stocking processes and reduce downtime.
- Trained new staff on efficient stocking techniques and safety protocols.
- Assisted in conducting regular inventory audits to maintain accuracy in stock counts.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Education
GED -
Kentridge High School
Kent, WASkills
- Pipe expansion compensation
- Water conservation techniques
- Brazing and soldering
- Pipe threading
- Water filtration systems
- Pipe hanger installation
- Pipe installation
- Gas line installation
- Pipe alignment
- Pump maintenance
- Pressure testing
- Drain cleaning
- Plumbing fixture selection
- Plumbing troubleshooting
- Valve repair
- Backflow prevention
- Pipe insulation
- Gas leak detection
- Plumbing code compliance
- Plumbing inspection
- Fixture installation
- Pipe support installation
- Waste disposal systems
- Water softener installation
- Sewer repair
- Septic system maintenance
- Pipe corrosion prevention
- Plumbing system retrofitting
- Water quality testing
- Piping system inspection
- Pipe joint assembly
- Water pressure adjustment
- Project bid preparation
- Fixture repair
- Water flow optimization
- Clogged drain repair
- Pipe section assembly
- Pipe freezing prevention
- Plumbing customer service
- Pipe cutting
- Bracket mounting
- Plumbing estimation
- Water heater maintenance
- Plumbing safety procedures
- Job site evaluation
- Teamwork and collaboration
- Customer service
- Problem-solving
- Skilled with both hand and power tools
- Time management
- Problem-solving abilities
- Safety conscious
- Piping installation
- Multitasking Abilities
- Reliability
- Plumbing fixture installation
- Organizational skills
- Diagnostics and troubleshooting
- Active listening
- Installation and maintenance
- Verbal and written communication
- Drainage repair
- Decision-making
- Residential plumbing
- Detail-oriented
- Drainage systems repair
- Relationship building
- Material prepping
- Commercial and residential jobs
- System troubleshooting
Timeline
Plumbing Technician
Mr. Rooter of Seattle WA
08.2016 - Current
Grocery Manager
Safeway
09.2014 - 08.2016
Grocery Stocker
Haggen
02.2006 - 08.2014
GED -
Kentridge High School