Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Nathan Clauer

Chesterfield,VA

Summary


Qualified Sales Director with a proven track record in driving revenue growth and leading high-performing sales teams. Successfully implemented strategic sales initiatives that resulted in significant market expansion. Demonstrated expertise in building strong client relationships and leveraging market insights to optimize sales strategies.

Overview

23
23
years of professional experience

Work History

Area Sales / Renovations Manager

HD Supply
07.2024 - Current
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Increased market share with strategic business development efforts, expanding into untapped markets.

District Sales Manager / Store Manager

Lowes Home Improvment
11.2021 - 07.2024


  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.

Store Manager / District Pro Operations Manager

The Home Depot Inc
03.2008 - 06.2019
  • Multi-Store management roles that maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Drove sales by developing multi-million dollar contract sales.

Aviation Radar Technician MOS 5948 E-6

USMC, United States Marine Corps Reserves
05.2002 - 05.2010
  • Took care to maintain COMSEC and INFOSEC in operations and actions to preserve operational integrity.
  • Repaired AC/DC circuits, digital and fiber optic circuits, power supplies, and servo systems.
  • Updated documentation such as technical manuals and equipment maintenance records.
  • Repaired and tested navigation systems, radar switchboards and repeaters, and Tactical Air Navigation (TACAN) systems.
  • Combat and humanitarian operations in relation to Operation Iraqi Freedom and Operation Enduring Freedom, multiple combat tours.
  • Marine Corps Instructor of Water Survival (MCIWS) 0918 MOS

Asset Protection Business Partner

Target Corporation
05.2004 - 03.2008
  • Developed multi-store shortage strategies for merchandise groups, paperwork controls and shortage awareness resulting in -70BPS market shrink improvement.
  • Initiated, investigated and concluded internal and external theft and shrink cases.
  • Accounted for daily scan process and coordinated with inventory control team on research.
  • Maintained multi-store physical inventory integrity by monitoring daily and monthly reports and audits.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases in multi-district environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

Bachelor of Arts - Electrical Engineering / Criminal Justice

Old Dominion University
Norfolk, VA
05.2006

Skills

  • Business Leadership
  • Cost Reduction
  • Decision Making
  • Revenue growth
  • Performance Assessment
  • Problem Anticipation and Resolution
  • Team Leadership
  • Multitasking and Prioritization
  • Process Development and Streamlining
  • Marketing Strategy
  • Cross-functional Collaboration
  • Sales funnel management

Accomplishments

  • Pilot program leader for new company programs. Championed and delivered feedback/training for new company initiatives.
  • Increased sales by double digit comps by coaching managers on merchandising standards and talent development with the district.
  • Collaborated and lead multiple teams to assist 76 stores in the development of Hurricane Harvey and Hurricane Katrina Recovery.
  • Achieved Best In Class Shrink results through effective operational processes management and sales/safety performance.
  • Supervised teams of 400+ staff members across multi-location environments.
  • Achieved Best In Class Sales performance 2014-2022 through talent development and merchandising execution strategies and forecasting.
  • Community Service leader of the year, South Atlantic Region 2018.
  • Hurricane Recovery Captain, Hurricane Harvey, Matthew and Katrina.

Affiliations

Veterans of Foreign Wars

American Legion

Timeline

Area Sales / Renovations Manager

HD Supply
07.2024 - Current

District Sales Manager / Store Manager

Lowes Home Improvment
11.2021 - 07.2024

Store Manager / District Pro Operations Manager

The Home Depot Inc
03.2008 - 06.2019

Asset Protection Business Partner

Target Corporation
05.2004 - 03.2008

Aviation Radar Technician MOS 5948 E-6

USMC, United States Marine Corps Reserves
05.2002 - 05.2010

Bachelor of Arts - Electrical Engineering / Criminal Justice

Old Dominion University

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