Nathan Cohen
Dorchester,MA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
TopGolf
Canton, MA
10.2023 - Current
- Provided exceptional service to high volume of daily customers.
- performed opening and closing duties such as setting up the dining area or bar, and restocking supplies.
- operated POS systems to input orders, split bills, and calculate totals.
- maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Business Owner
Wanderlust Global Food Truck
Randolph, MA
01.2021 - Current
- provided excellent customer service, resolving customer complaints quickly and professionally
- processed payments accurately and effectively using cash registers and POS systems
- developed marketing strategies for promotion of the food truck
- created innovative dishes to attract more customers
- maintained a clean and sanitary work environment in accordance with health guidelines
Bartender
Seaport Social
Boston, MA
01.2023 - 06.2023
- Greeted customers and provided excellent customer service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Bartender
Top of the Hub Restaurant and Lounge
Boston, MA
01.2017 - 04.2020
- Performed opening and closing duties including restocking supplies.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Education
BBA - Business Administration And Management
Umass Boston
Boston12-2020
Skills
- Beverage Preparation
- Payment Processing
- Suggestive Selling
- Health codes compliance
- Service-oriented mindset
- Maintaining a clean bar
- Professional Appearance
- Marketing and sales experience
- Outstanding customer service
Certification
- TIPS certification
Timeline
Server/Bartender
TopGolf
10.2023 - Current
Bartender
Seaport Social
01.2023 - 06.2023
Business Owner
Wanderlust Global Food Truck
01.2021 - Current
Bartender
Top of the Hub Restaurant and Lounge
01.2017 - 04.2020
BBA - Business Administration And Management
Umass Boston
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