NATHAN COOPER
Phoenix,AZ
Summary
Strategic Account Manager with over 10 years of experience delivering tailored solutions that drive revenue growth for key accounts. Expertise in meeting client needs across small and enterprise-level environments. Proven history of leading teams to achieve exceptional performance metrics.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Mid-Market Account Manager
TCP Software
Phoenix, AZ
02.2025 - Current
- Managed and grew complex accounts (400+) across higher education, healthcare, public sector, and large multi-location organizations, enhancing client relationships and retention.
- Led full customer lifecycle—renewals, expansions, and multi-department rollouts—across TimeClock Plus, ScheduleAnywhere, Humanity, WhenToWork, and Aladtec, driving customer satisfaction and long-term partnerships.
- Use MEDDPICC-driven discovery and ROI analysis to identify pain, align value, and drive upgrades, cloud migrations, and hardware sales.
- Partnered with executive stakeholders and cross-functional teams to streamline workforce management and reduce payroll errors, contributing to improved operational efficiency.
- President’s Club and Account Manager Rookie of the Year
Strategic Account Manager
ZipRecruiter
Phoenix, Arizona
01.2020 - 02.2025
- Managed a portfolio of 200+ accounts, consistently identifying upselling opportunities and delivering tailored solutions to drive revenue growth.
- As a trusted advisor, I provided clients with strategic insights and recommendations to optimize their hiring processes.
- Promoting a total of 5 times, I increased ZipRecruiter annual revenue by over 1 million dollars and was 10% of sales reps in the company.
Enterprise Sales Development Representative
ZipRecruiter
Phoenix, Arizona
05.2019 - 01.2020
- Led the department month to month and broke every monthly record for qualified meetings held with the top decision makers at some of the largest companies in the world.
- Assisted in driving millions of dollars in annual revenue and building long lasting relationships with highly valuable partners.
Junior Admissions Counselor Supervisor
Grand Canyon University
Phoenix, Arizona
06.2017 - 06.2019
- Beginning as a Junior Counselor, I led the department in college recruitment applications and enrollment. I was quickly promoted to a supervisorrole where I guided and mentored junior counselors, while fostering a collaborative environment. Implemented effective strategies to enhance team performance and student support. Leading the entire department in both quantitative and qualitativemetrics.
B2B/Door-to-Door Sales Representative
PES
Phoenix, Arizona
01.2015 - 03.2018
- Led high-performing sales team, achieving record revenue through strategic B2B and door-to-door initiatives. Ranked top sales rep in deal size and number of installs each month at PES by implementing targeted approach for individual customers, maximizing sales and contributing to overall revenue growth.
Education
MBA - Business Administration
Grand Canyon University
Phoenix, AZ 06.2018 - 06.2019
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ 08.2014 - 04.2018
Skills
- Salesforce Expert
- MS Office Expert
- Consultative Selling
- Full Sales Lifecycle
- ROI Analysis
- MEDDPICC methodology
Timeline
Mid-Market Account Manager
TCP Software
02.2025 - Current
Strategic Account Manager
ZipRecruiter
01.2020 - 02.2025
Enterprise Sales Development Representative
ZipRecruiter
05.2019 - 01.2020
MBA - Business Administration
Grand Canyon University
06.2018 - 06.2019
Junior Admissions Counselor Supervisor
Grand Canyon University
06.2017 - 06.2019
B2B/Door-to-Door Sales Representative
PES
01.2015 - 03.2018
Bachelor of Science - Business Management
Grand Canyon University
08.2014 - 04.2018