Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nathan Cota

Hendersonville,NC

Summary

Operations leader prepared for senior roles in driving efficiency and growth. Proven track record in optimizing processes, enhancing productivity, and leading cross-functional teams to success. Strong skills in strategic planning, project management, and resource allocation. Known for adaptability, fostering collaboration, and delivering measurable results in dynamic environments.

Overview

11
11
years of professional experience

Work History

Sr. Director of Operations

UST Logistics
Greenville, SC
02.2022 - Current
  • Monitored databases daily to affirm accuracy of data and compliance with UST's E3 standards, increasing team accuracy.
  • Oversaw staff members, training them in specialized systems to ensure safety compliance & reduce miss-shipments.
  • Trained and certified all personnel to use power equipment.
  • Fostered a positive environment, optimizing relationships between teams and increasing productivity.
  • Became exceptionally knowledgeable with WMS systems specializing in Lowe's WMS system.
  • Ensured compliance with industry regulations and company policies through rigorous audits and evaluations.
  • Streamlined operations by implementing efficient processes and workflow strategies.
  • Optimized supply chain performance by establishing strong vendor relationships and improving inventory management systems.
  • Mentored team members, fostering a culture of professional growth and development.
  • Reduced costs while maintaining quality through effective resource allocation and budget management.
  • Developed and executed operational plans to achieve organizational goals.
  • Maintain inventory accuracy to keep shrink and book inventory under control and within goal parameters.
  • Directed operational strategies to enhance productivity and streamline processes across multiple departments.
  • Analyzed data trends to identify areas for cost reduction and process improvement initiatives.
  • Mentored management staff, fostering leadership skills and promoting a culture of continuous improvement.
  • Developed and executed performance metrics to assess operational effectiveness and drive accountability.
  • Collaborated with senior leadership to align operational goals with overall business objectives and strategy.
  • Implemented new technologies and systems to optimize workflows and enhance communication among teams.
  • Oversaw budgeting processes, ensuring resource allocation aligned with organizational priorities and growth targets.
  • Revamped reporting structures to provide more accurate insight into departmental performance metrics.
  • Increased employee engagement by promoting a positive work environment that valued communication, teamwork, and recognition of achievements.
  • Created an environment of continuous learning by encouraging team members to pursue professional development opportunities.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Interacted well with customers to build connections and nurture relationships.

Owner

Elevate Logistics
Asheville, North Carolina
03.2016 - 12.2020
  • Unloaded tractor trailers daily, staging items for loading and optimizing warehouse floor space.
  • Delivered 800 orders daily to customers in Asheville and the surrounding areas.
  • Developed strategic business plans to enhance operational efficiency and profitability.
  • Oversaw daily operations, ensuring compliance with industry standards and regulations.
  • Managed financial forecasting, budgeting, and reporting processes for sustainable growth.
  • Implemented marketing strategies to increase brand awareness and customer engagement.
  • Analyzed market trends to identify opportunities for expansion and service improvement.
  • Recruited, trained, and mentored staff to foster a high-performance culture.
  • Established strong relationships with suppliers and partners to optimize resource management.
  • Evaluated performance metrics to drive continuous improvement initiatives across the organization.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.

Product Technician/Delivery Manager

Aarons
12.2014 - 03.2016
    • Transported over 5000 items of home goods with no product damage or customer dissatisfaction, resulting in a high satisfaction rating.
    • Efficiently executed product assembly/service in customers' homes across Western North Carolina
    • Led cross-functional teams to enhance delivery processes and improve customer satisfaction.
    • Implemented strategic initiatives that streamlined operations and reduced delivery times.
    • Mentored junior team members, fostering skill development and operational efficiency.
    • Coordinated resource allocation to optimize workflow and meet project deadlines effectively.
    • Analyzed delivery performance metrics to identify areas for improvement and implement corrective actions.

Contract Delivery Driver

Fleet pride
04.2014 - 12.2014
  • Received customer orders of packages via both UPS/FedEx.
  • Ensured timely arrival and collection of full payment on site.
  • Coordinated troubleshooting of customer's vehicles & equipment by accurately diagnosing issues and promptly resolving them to maximize satisfaction.
  • Operated light trucks to deliver loads as far as 300 miles from home location.

Education

Highschool diploma -

Boatwrite Academy
Asheville, NC
12.2008

Skills

  • Excellent time management skills
  • Proficient with Microsoft Word, Excel, Google docs, etc
  • 12 years leadership/management experience
  • 7 years experience running my own business
  • 10 years warehouse experience
  • Mechanical experience
  • Excellent math skills
  • Good at multi-tasking
  • Great attention to detail
  • Experience and proficiency with a forklift and most power equipment
  • Operational excellence
  • Logistics management
  • Workforce planning
  • Strategic planning and execution
  • Business management
  • Process improvement
  • Problem-solving
  • Excellent communication
  • Team leadership

Languages

English
Full Professional

Timeline

Sr. Director of Operations

UST Logistics
02.2022 - Current

Owner

Elevate Logistics
03.2016 - 12.2020

Product Technician/Delivery Manager

Aarons
12.2014 - 03.2016

Contract Delivery Driver

Fleet pride
04.2014 - 12.2014

Highschool diploma -

Boatwrite Academy

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