Nathan Cu
Covina,USA
Summary
- Dynamic and adaptable professional with a proven track record in both fast-paced restaurant and retail environments. Experienced in delivering exceptional customer service, managing multiple tasks efficiently, and thriving in high-pressure situations. Eager to leverage these skills to contribute effectively to your team.
- Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
3
3
years of professional experience
Work History
Server
Sake 2 Me Sushi
Chino, CA
08.2025 - Current
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
Busser/Food Runner
Sushi Okoku
Riverside, CA
03.2023 - 05.2023
- Efficiently delivered food orders to tables, ensuring accuracy and timeliness
- Collaborated with kitchen staff to prioritize and coordinate food delivery, optimizing customer satisfaction.
- Demonstrated strong attention to detail by checking orders for accuracy before delivering them to customers
- Effectively communicated with the kitchen team regarding any modifications or special instructions from guests
- Provided support to the front-of-house team by assisting with various duties as needed
- Worked collaboratively with colleagues to create a positive work environment focused on teamwork and efficiency
- Collaborated with servers to ensure accurate order placement and minimize errors
- Supported the front-of-house team during busy periods through effective communication and coordination
- Provided exceptional customer service by promptly addressing guest inquiries and concerns
- Demonstrated strong teamwork skills by assisting colleagues during peak hours to ensure smooth operations
- Maintained a positive attitude even in high-pressure situations, ensuring a pleasant dining experience for guests
Customer Service Associate
Walgreens
San Dimas, CA
06.2022 - 09.2022
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Demonstrated strong product knowledge to assist customers with making informed purchasing decisions
- Collaborated with cross-functional teams to resolve complex customer issues in a timely manner
- Effectively handled escalated situations by remaining calm under pressure and de-escalating tense conversations with upset customers
Education
Bachelor of Arts - Philosophy
UC Riverside
Riverside, CA07.2025
Skills
- Cash register
- Customer Service
- Retail Sales
- Food safety
- Stocking
- Serving
- Order fulfillment
- Hospitality
- Restaurant experience
- Organizational skills
- computer skills
- Food service
- People person
- Communication skills
- Food handling
- Food industry
- Bussing
- Cash handling
- Relationship management
- Exceptional customer service
- Quality control
- Sales expertise
- Professional appearance
Languages
English, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Affiliations
- Served as a Public Relations Chair for Rides@UCR, a collegiate automotive organization officially recognized by the University of California, Riverside
- Communicated with local businesses and other organizations to coordinate events
- Networking with other Southern California collegiate automotive organizations
Timeline
Server
Sake 2 Me Sushi
08.2025 - Current
Busser/Food Runner
Sushi Okoku
03.2023 - 05.2023
Customer Service Associate
Walgreens
06.2022 - 09.2022
Bachelor of Arts - Philosophy
UC Riverside
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