Resourceful administrative professional with over 10 years of experience optimizing office operations and managing documentation in fast-paced environments. Expertise in scheduling, onboarding support, records management, and cross-functional coordination. Proficient in Microsoft Office and adept at adapting to various business systems and technologies.
Overview
14
14
years of professional experience
Work History
Office Administrator
Schochet
North Kingstown, USA
11.2024 - Current
Oversaw daily office operations and administrative workflows, ensuring compliance with federal HUD policies and state and local Housing Authority regulations.
Deliver timely customer service and administrative support to applicants, residents, vendors, and internal staff.
Prepared and submitted weekly, monthly, and quarterly reports to meet company and regulatory requirements, supporting informed decision-making.
Maintain and organized confidential customer files, resident receivables, and medical and financial documentation to enhance data integrity.
Assist with documentation processing, file management, and coordination between departments and external partners.
Coordinate maintenance requests and manage work orders from initiation through completion for residential and commercial properties.
Administrative Officer
RI Department of Labor and Training
Cranston, USA
02.2015 - 01.2023
Coordinated and authored federal grant packages for Workforce Innovation and Opportunity Act (WIOA) funding initiatives, ensuring compliance and securing vital resources.
Delivered administrative and operational support for statewide workforce development initiatives and federally funded programs, enhancing program delivery and efficiency.
Managed multiple projects and deadlines with accuracy and organization, optimizing workflows in a high-volume office environment.
Created workflows and documentation procedures for multiple satellite offices to improve operational consistency and customer service delivery.
Research Assistant / Teaching Assistant
University of Rhode Island
Kingston, USA
09.2012 - 06.2015
Compiled and distributed research materials and program data to facilitate faculty and research personnel's access to essential information.
Coordinated meetings with research partners and stakeholders to support project timelines and deliverables.
Produced reports and administrative documentation to monitor program progress and inform operational adjustments.
Coordinated schedules, lesson plans, and recitation materials to enhance student instruction and support research activities.