Nathan Davies
El Cajon,CA
Summary
Resourceful Customer Service employee, known for high productivity and efficient task completion. Excel in conflict resolution, customer relationship management, and communication skills. Utilize active listening, empathy, and problem-solving to enhance customer satisfaction and loyalty. Committed to leveraging time management and adaptability to meet tight deadlines and unexpected challenges.
Overview
7
7
years of professional experience
Work History
Glazer
AZ Glass and Mirrors
El Cajon , CA
02.2020 - 01.2022
- Fabricated metal framing components used in the production of window units.
- Measured, cut, and installed various types of glass into frames or sashes.
- Installed hardware such as locks, hinges, closers. on window units.
- Grouted glass panels using silicone sealant or other adhesives.
- Prepared surfaces for glazing by removing old putty and cleaning frames with solvents.
- Applied new putty around the edges of windows to secure the glass in place.
- Utilized power tools such as drills, saws, grinders and sanders to shape metal components.
- Lifted heavy objects such as large sheets of glass and window frames onto workbenches safely.
- Ensured that all safety measures were followed when working with hazardous materials like lead or asbestos-based products.
- Assisted in loading trucks with finished product for delivery to customers' sites.
- Repaired broken panes of glass using epoxy resin glue or similar material.
- Replaced broken seals between panes of insulated glass units.
- Coordinated with clients regarding custom orders for special projects requiring specific measurements or designs.
- Conducted regular inspections of completed installations to ensure proper fitment and functionality of windows and doors.
- Maintained a clean workspace at all times by disposing waste materials properly according to company regulations.
- Cut, fit, installed, repaired, or replaced glass in commercial and residential buildings.
- Installed or repaired range of glass products and accessories.
Sandwich Artist
SUBWAY®Restaurants
Lakeside, CA
08.2014 - 11.2016
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Trimmed meats and cheeses for sandwiches as needed.
- Followed established procedures for handling money transactions accurately.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Replenished condiments and other supplies at front counter areas.
- Verified that prepared food met quality standards prior to serving it to customers.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Assisted team members during peak hours when necessary.
- Kept customer and food preparation areas clean and well-organized.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
Education
High School Diploma -
El Capitan High School
Lakeside, CA06-2010
Skills
- Experienced in Power Tool Operation
- Sealant Application
- Glass replacement
- Glass installation
- Safety Procedures
- Hand-tool proficiency
- Attentive to detail
- Results-Driven
- Safety regulations compliance
- Concise time management
Timeline
Glazer
AZ Glass and Mirrors
02.2020 - 01.2022
Sandwich Artist
SUBWAY®Restaurants
08.2014 - 11.2016
High School Diploma -
El Capitan High School
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