Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Desta

Arligton,Virginia

Summary

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

2
2
years of professional experience

Work History

Sales Associate

Sunglass Hut
Arlington, VA
06.2023 - Current
  • Tracked sales performance metrics to identify trends in market place.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Organized stockroom shelves according to size, color or style.
  • Attended weekly team meetings to review performance goals and objectives.
  • Demonstrated product features and benefits for customers' needs.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed promotional strategies to increase sales volume.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Upsold additional items based on customer interests and needs.
  • Assisted customers with product selection, sizing and styling.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Used technology resources to assist customers in locating and selecting items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Adhered to company initiatives and achieved established goals.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Greeted customers to determine wants or needs.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Shift Supervisor

CVS Healthcare
Arlington, VA
12.2022 - Current
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Maintained accurate records of daily transactions and deposits.
  • Created work schedules for staff while adhering to labor laws and budget constraints.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Responded promptly to customer inquiries or complaints in a professional manner.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Resolved customer complaints in a timely manner.
  • Assisted customers with product selection when needed.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Provided on-the-job training to new staff members.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Completed opening and closing duties to facilitate business operations.
  • Patrolled work areas to inspect operations, identify concerns, and implement corrective actions.

Education

Some College (No Degree) - Computer Engineering

Eritrean Institute Of Technology
Eritrea, Asmara

Skills

  • Payment Processing
  • Client Account Management
  • Customer Needs Assessment
  • Promotional support
  • Relationship selling
  • Business Development
  • Retail loss prevention
  • Sales Development
  • Product Sales
  • Upselling
  • Order Processing
  • Sales Goals Attainment
  • Customer Service
  • Inventory Tracking
  • Cash Handling Accuracy
  • Outgoing Personality
  • Strategic Planning
  • Sales Strategies
  • Sales Training
  • Problem-solving skills
  • Exceeds sales goals
  • Multi-tasking strength

Timeline

Sales Associate

Sunglass Hut
06.2023 - Current

Shift Supervisor

CVS Healthcare
12.2022 - Current

Some College (No Degree) - Computer Engineering

Eritrean Institute Of Technology

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Nathan Desta