Nathan Diaz
Meriden,CT
Summary
Highly adaptable and motivated professional with a solid background in customer service and a keen interest in technology and operations. I bring a strong set of communication, problem-solving, and interpersonal skills developed through years of experience in customer-facing roles. Eager to transition into a new field, I have completed relevant training and am enthusiastic about leveraging my ability to learn quickly and contribute effectively in diverse environments. Committed to delivering excellent results, I am looking for an opportunity to grow within a dynamic team in an entry-level position.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lot Attendent
Audi & Porsche Wallingford
3000 S Main St, Wallingford
04.2023 - Current
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
- Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
- Maintained open communication with management regarding potential improvements to lot organization or processes, contributing to continuous improvement efforts.
- Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Expedited service appointments by promptly delivering customer vehicles to service technicians upon arrival.
Merchandise Associate
Lowes
Wallingford, CT
09.2021 - 07.2022
- Deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Assisted in the training and development of new associates, fostering a positive team environment.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Updated pricing and signage to complete product displays and educate customers.
- Aided loss prevention efforts by adhering to company policies and accurately completing transactions at the point of sale system.
- Trained in all warehouse operations, Forklift operator, Stocking, Inventory, Putting items online to ship and sell.
Education
Criminal Justice -
Tunxis Community College
Farmington, CTH. C. Wilcox Technical High School
Meriden, CT06.2021
Skills
- Ability to multitask
- Quick Learner
- Leadership skills
- Adaptability
- Attention to detail
- Customer Service
- Great communication and interpersonal skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Excellent Communication
- Critical Thinking
- Computer Skills
- Calm Under Pressure
- Active Listening
- Decision-Making
- Problem Resolution
- Verbal Communication
- Customer service and support
- Strong Communication Skills
- Professional Appearance
- Valid Driver's License
- Language Fluency
- Study Skills
- Microsoft Excel
- Fast Learner
- Positive Attitude
Certification
- OSHA 10 Hour Construction Safety and Health, 10/25/18
- Forklift Certified, 10/12/22
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lot Attendent
Audi & Porsche Wallingford
04.2023 - Current
Merchandise Associate
Lowes
09.2021 - 07.2022
Criminal Justice -
Tunxis Community College
H. C. Wilcox Technical High School