Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Nathan Diaz

Nathan Diaz

Meriden,CT

Summary

Highly adaptable and motivated professional with a solid background in customer service and a keen interest in technology and operations. I bring a strong set of communication, problem-solving, and interpersonal skills developed through years of experience in customer-facing roles. Eager to transition into a new field, I have completed relevant training and am enthusiastic about leveraging my ability to learn quickly and contribute effectively in diverse environments. Committed to delivering excellent results, I am looking for an opportunity to grow within a dynamic team in an entry-level position.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lot Attendent

Audi & Porsche Wallingford
04.2023 - Current
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
  • Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
  • Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
  • Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
  • Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
  • Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
  • Maintained open communication with management regarding potential improvements to lot organization or processes, contributing to continuous improvement efforts.
  • Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
  • Monitored and secured lot, reporting suspicious activity to management for quick resolution.
  • Expedited service appointments by promptly delivering customer vehicles to service technicians upon arrival.

Merchandise Associate

Lowes
09.2021 - 07.2022
  • Deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
  • Updated pricing and signage to complete product displays and educate customers.
  • Aided loss prevention efforts by adhering to company policies and accurately completing transactions at the point of sale system.

  • Trained in all warehouse operations, Forklift operator, Stocking, Inventory, Putting items online to ship and sell.

Education

Criminal Justice -

Tunxis Community College
Farmington, CT

H. C. Wilcox Technical High School
Meriden, CT
06.2021

Skills

  • Ability to multitask
  • Quick Learner
  • Leadership skills
  • Adaptability
  • Attention to detail
  • Customer Service
  • Great communication and interpersonal skills
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Dependable and Responsible
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Calm Under Pressure
  • Active Listening
  • Decision-Making
  • Problem Resolution
  • Verbal Communication
  • Customer service and support
  • Strong Communication Skills
  • Professional Appearance
  • Valid Driver's License
  • Language Fluency
  • Study Skills
  • Microsoft Excel
  • Fast Learner
  • Positive Attitude

Certification

  • OSHA 10 Hour Construction Safety and Health, 10/25/18
  • Forklift Certified, 10/12/22

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Lot Attendent

Audi & Porsche Wallingford
04.2023 - Current

Merchandise Associate

Lowes
09.2021 - 07.2022

Criminal Justice -

Tunxis Community College

H. C. Wilcox Technical High School

Similar Profiles

CREATE PROFILE
Nathan Diaz