Nathan Dougherty
Albuquerque,NM
Summary
I need to be in a role/position that allows me to showcase my skills and abilities which in return will provide memorable and exceptional experiences for my clients, customers, business partners and employers. I love being in a working environment that challenges me to exceed my own expectations by being competitive, ethical and professional.
I believe that communication is key in any type of relationship whether it is a business or personal relationship. Being transparent and upfront builds trust and last longing partnerships. Being able to work well with others and provide solutions as a team with a common goal goes along way and builds a stronger work dynamic with all colleagues involved.
Taking the initiative is sometimes necessary as long as you are doing what’s right for both clients and the business. Being able to help other colleagues at any moment provides that leadership mentality that will develop best practices and teamwork.
Overview
11
11
years of professional experience
Work History
Executive Billing Assistant
Enchantment Medical Billing
2023.11 - Current
Realtor
Home Authority Real Estate
2019.02 - 2023.10
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Customer Service Representative
T-Mobile
2013.07 - 2019.02
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
KAPLAN Business/Finance/Real Estate Albuquerque
Albuquerque, NM02.2019
High School Diploma -
Sandia High School
Albuquerque, NM05.2005
Skills
Social media marketing.
Consumer/client negotiating.
Client management.
Lead generation & prospect conversion.
Refrences
Jason Jones
Personal friend
(505) 508-7057
Robert Arellano
Personal friend & business colleague
(505) 600-1419
James Dougherty
Family member
(541) 551-5337
Berto Venegad
Business colleague
(505) 803-9379
Mike Roberts
Business colleague
(505) 920-1181
Timeline
Executive Billing Assistant
Enchantment Medical Billing
2023.11 - Current
Realtor
Home Authority Real Estate
2019.02 - 2023.10
Customer Service Representative
T-Mobile
2013.07 - 2019.02
KAPLAN Business/Finance/Real Estate Albuquerque
High School Diploma -
Sandia High School
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