Nathan Drew

Arborist

The Garden Barn Nursery & Landscape

Vernon, CT

05.2017 - Current

Worked closely with vendors and suppliers negotiating terms of contracts related to procurement of goods and services.
Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Managed showroom floor stock to keep popular items readily available to customers.
Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Provided excellent customer service by answering questions about products and services.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Organized product displays to attract customers and increase sales.
Ensured that all merchandise was correctly priced and tagged according to established standards.
Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Set up advertising signs on shelves and counters to attract customers and promote sales.
Operated forklift and pallet jack to transport heavy loads.
Packaged items with appropriate materials to prevent damage during shipping.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Tracked outgoing orders to provide shipping status to customers.
Processed returns quickly and efficiently according to established procedures and policies.
Assisted in gathering and moving materials and equipment for assigned displays.
Completed routine maintenance and repair.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Utilized various software and tools to streamline processes and optimize performance.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Established an online presence by creating website content, managing ecommerce platform.
Monitored customer reviews on eCommerce sites and responded promptly as needed.
Updated pricing information in our ecommerce platform based on vendor changes or promotions.
Negotiated contracts with third party vendors providing services related to the organization's ecommerce platform.
Monitored ecommerce sales performance in order to optimize online strategies.
Managed ecommerce platform by keeping product descriptions updated along with pricing changes.
Created new digital marketing campaigns to promote products and services on various ecommerce platforms.
Launched and maintained eCommerce site with continued optimizations to deliver outstanding customer experiences.
Provided technical support related to ecommerce platform issues encountered by customers.