Nathan Durgin
Warwick
Summary
Developed skills in fast-paced environment, focused on customer service and safety. Gained experience in ensuring a smooth and enjoyable experience for customers. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Seeking to transition into new field, bringing dedication to teamwork and effective communication.
Overview
4
4
years of professional experience
Work History
Student Food Service Worker
Millersville University Dining
09.2024 - 05.2025
- Provided exceptional customer service, addressing student inquiries or concerns promptly and professionally.
- Handled high-pressure situations calmly during busy mealtimes, maintaining a professional demeanor and ensuring students were served promptly.
- Demonstrated excellent time management skills by effectively prioritizing tasks during peak service hours without sacrificing quality of care provided to customers.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Streamlined dishwashing process, allowing for quicker turnaround of clean utensils and dishware.
- Enhanced team efficiency by assisting with food preparation during high-demand periods.
- Reduced waste by implementing effective food storage and utilization techniques.
Summer Day Camp Counselor
Camp Warwick
07.2024 - 08.2024
- Acted as a positive role model for campers, demonstrating good sportsmanship, respectful behavior, and enthusiasm for all activities.
- Enhanced camper experience by developing and implementing fun, educational activities and games.
- Worked with children of varying age, interest, skill, and developmental levels.
- Fostered a positive camp environment by cultivating strong relationships with campers, parents, and fellow staff members.
- Coordinated outdoor excursions such as hikes and field trips, prioritizing safety while exposing campers to new experiences.
- Ensured proper supervision during recreational swim time, adhering to established guidelines for water safety and risk management.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
Go Kart Attendant
The Castle Fun Center
09.2021 - 06.2022
- Provided timely assistance to racers experiencing difficulties on the track, minimizing downtime between races.
- Maintained positive relationships with clientele, addressing concerns or problems promptly to ensure customer satisfaction.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Trained new employees on proper kart operation, safety protocols, and company procedures to ensure seamless integration into the team.
- Collaborated with other attendants to maintain cleanliness of facility grounds, ensuring a welcoming environment for guests upon arrival.
- Monitored passengers and ride operations and enforced safety regulations.
Parking Attendant
Mount Peter Ski and Ride
12.2020 - 03.2021
- Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
- Guided cars to specific spots and helped assist with any troubles drivers would encounter.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as space assignment, and customer inquiries.
- Monitored parking space availability to direct customers to open spots quickly.
- Contributed to a team-oriented environment, consistently supporting coworkers in their tasks while fostering effective communication among all staff members.
Education
High School Diploma -
Warwick Valley High School
Warwick, NY06-2023
Skills
- Guest relations
- Incident reporting
- Customer service
- Cleanliness and organization
- Policy compliance
- Team player attitude
- Patience and tolerance
- Reliable and punctual
- Quick decision making
- Adaptability
- Time management abilities
- Analytical thinking
Timeline
Student Food Service Worker
Millersville University Dining
09.2024 - 05.2025
Summer Day Camp Counselor
Camp Warwick
07.2024 - 08.2024
Go Kart Attendant
The Castle Fun Center
09.2021 - 06.2022
Parking Attendant
Mount Peter Ski and Ride
12.2020 - 03.2021
High School Diploma -
Warwick Valley High School
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