Nathan E. DiPiano
Marblehead,MA
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
1
1
year of professional experience
Work History
Host
Rockafellas
12.2022 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Relayed guest comments or suggestions to manager on duty for further action.
- Promoted business loyalty by fostering positive customer relationships.
- Opened and closed seating sections according to volume of guests.
Education
No Degree - High School
Marblehead High School
Marblehead, MA06.2027
Skills
- Active Listening and Communication
- Team Collaboration
- Conflict and Complaint Resolution
- Guest Greeting and Seating
- Reservations
- Customer service expertise
- Phone Etiquette
- Customer Service
- Team Player
- Warm and Friendly
Hobbies
I recently rebuilt a carbon fiber mountain bike and enjoy mountain biking with friends. I competed as a varsity ski team member on the Marblehead High School Ski Team this Winter. I am a Yellow Belt in Krav Maga and Train Regularly at Alpha Krav Maga Boston.
Timeline
Host
Rockafellas
12.2022 - Current
No Degree - High School
Marblehead High School
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