To become part of a team that uses Logistics and Warehouse Management to fulfill the needs of their customers while providing the best products and world class customer service every day.
Overview
18
18
years of professional experience
Work History
Transportation Manager
TransformCo Warehouse Operations
Ocala, FL
10.2018 - Current
I was promoted to the role of Transportation Manager for the Ocala facility in March 2018 under Sears Holdings Inc. prior to the company filing for bankruptcy in October 2018. The new company of TransformCo Warehouse Operations emerged from the bankruptcy and my job duties and title continued forward.
My duties in this role include my previous responsibilities as an Area Manager as well as the handling of the day to day inbound and outbound load volume for the building, managing trailer pools, trailer yard coverage, supervising the daily outbound schedule routing process, interfacing with external carriers, financial duties including invoice management, hiring and managing of Transportation clerical pool, and dedicated fleet management. Under the new TransformCo company my duties also expanded to include Human Resources duties including attendance record keeping and documentation, time off requests and scheduling, and coaching and counseling documentation. I also was the building liason with our third party security contractor, acting as a contact point and site supervisor for the on site security guard personnel.
DC Area Manager, Support
Sears Holdings Inc.
Ocala, FL
04.2015 - 10.2018
In this role I provided multiple support functions for a two million square-foot warehouse servicing up to 211 K-Mart stores, both domestically and in Puerto Rico and the U.S. Virgin Islands.
I served as front line management for Innovel Solutions, a third party logistics subsidiary of Sears Holdings, providing team leadership and logistical solutions for a store and ship operation for a national retail manufacturer.
Over the course of my employment I have provided support management functions for a number of internal departments, including Transportation, Systems Support, Repack, Inbound/Outbound inventory management, and customer service.
In all of these roles I performed as a supervisor for hourly associate staff, giving leadership and guidance for day to day logistical operations as well as maintaining standards of performance, production goals, quality assurance, feedback and training.
I have experience with Warehouse Management Systems (WMS), Oracle Transportation Management (OTM), as well as proprietary computer software used to perform my duties.
Debit Card Fraud Monitoring Specialist
Branch Banking and Trust (BB&T)
Wilson, NC
01.2007 - 01.2014
My essential duties while employed by BB&T Bank, now Truist, included customer service, item processing, ledger balancing, phone skills, and fraud monitoring via proprietary transaction monitoring software.
Education
Georgia College and State University
Milledgeville, GA
01.2005
Middle Georgia College
Cochran, GA
01.2004
Georgia State University
Atlanta, GA
01.2001
High School Diploma -
Northside High School
Warner Robins, GA
01.2000
Skills
Excellent computer literacy
Analytical thinking
Microsoft Office Suite
70 words per minute typing
Excellent 10-key typing
Extensive customer service skills
Awards
Introduction to Lean Processes certificate through the College of Central Florida
Cultural Belief Award for Members First by the Chambersburg, PA Regional Specialty Center in appreciation for help given during the 2015 peak retail season